Growth Account Manager
منذ 4 يوم

ResponsibilitiesAbout Us : TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.

TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

The Growth team is looking for an Account Manager to define the way forward for long-term business relationships. Success in your role requires deep understanding of the digital media ecosystem and an ability to evolve in a fast-paced demanding startup environment.

  • Part of the Global Business Solutions team (GBS) - TikTok's commercial division - you will be expected to : - Manage 50-80 accounts to improve their performance and drive revenue growth- Monitor the performance of client accounts by communicating with clients when unusual spend fluctuation occurs, to defend revenue or discover new growth opportunity- Analyse performance of priority accounts and create optimisation strategies and sell through- Account scale up- General creative tips and best practices- Bidding / Budget / targeting recommendations- Communicate top-up / budget increase with advertisers and encourage them to increase investment on TikTok ads- Identify high value opportunities and low hanging fruit;
  • Tier BoB and apply different approaches to manage clients of each tier to drive revenue- Remove ad review blockers for advertisers by communicating effectively with customers and internal stakeholders (ads review, finance, product etc.
  • to ensure good customer experience- Collaborate with internal resources (POC / Data / self-service PM / Ads platform / Ads delivery / Sales CRM platform) to develop product features / tools / delivery / account management strategy that empower SMB customers and enhance AM work efficiencyQualifications- Bachelor's degree or above - Excellent written and verbal communication in both Arabic and English - Minimum 3 years experience as an Account Manager in digital advertising / tech industry- Strong learning ability and ability to analyse data and identify insights to assess campaign performance- Strong attention to detail and a proven ability to manage conflicting priorities and meet tight deadlines- Experience working in a fast-paced, client-facing technical services environment supporting web-based products- Ability to effectively translate technical language to non-technical stakeholders TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

    Our platform connects people from across the globe and so does our workplace. We are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

    We believe individuals should not be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience.

    We are passionate about this and hope you are too.

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