Deputy General Manager
Farah Experiences LLC
Ferrari World Abu Dhabi
منذ 2 يوم


At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives.

Our purpose is to create happiness one smile at a time.

As a , you will manage the execution of the long-term strategic vision of the departments, and is responsible for their operational success through the effective day-

to-day management and focus on delivering a safe and exceptional guest experience. The Deputy General Manager will work closely with other departments to ensure they meet their targets and collaborate accordingly when it comes to achieving Park results.

The Deputy General Manager will effectively assist the General Manager and Executive Team achieve the Park’s goals and help inform company strategy and policy.

  • Effectivelymanage departmental budgets and resources to deliver the EBITDA targets of theleisure facility
  • Trackthe performance of the business through key performance indicators, financialreports, survey results, and direct guest and colleague feedback
  • Meetbusiness key performance indicators and implement strategic plans &objectives that support continuous improvement
  • Encourageand enable supervisory and frontline colleagues to deliver key business results
  • EnsureHealth & Safety initiatives are taken to improve Guest safety
  • EnsureHSE issues are reported, root cause solutions are identified, and correctiveaction measures are taken
  • ImproveGuest satisfaction and operational efficiency
  • Workwith strategic functions to forecast attendance and visitation trends, and makeoperational changes accordingly
  • InformPark Operation Hours and parameters in conjunction with strategic functions andthe General Manager
  • Maintainbuilding, facilities, equipment and supplies in order to minimize damage,reduce waste and control costs
  • Improveoperational efficiency in the Park to enhance the Guest experience and reduceoperational costs.
  • Helpidentify and implement new initiatives that enhance the guest experience,improve safety, reduce expenses in a responsible manner, or generateincremental revenue for rentals and park experiences
  • Organize,lead, and manage new projects, as assigned
  • Ensure theoperational aspects of an opening of a new ride / attraction are in place, and inconjunction with HSE, maintenance and Operations, ensuring ride handover hastaken place and the ride / attraction is safe to open to the public.
  • Coordinatewith key stakeholders on key information that may affect business owners,partners, company colleagues and leaders
  • Fulfilltheir role within the crisis management plan, to manage emergency situationsthat may arise in order to minimize possible damage, loss or injury to anyguests, colleagues or company property
  • Overseethe Park Duty Manager program ensuring participants are trained and competentcarry out duties
  • Activelyseek and implement cost saving programs in order to provide positive financialresults
  • Manage the labor budget proactively in orderto achieve the most efficient use of labor and reduce costs
  • Anticipateand respond to non-routine events
  • Conductregular Colleague & Team meetings
  • Delegateand empower the team with clear defined responsibility and authority
  • Makehiring decisions and promotional recommendations
  • Conductcolleague performance appraisals in a timely, fair and constructive manner thatpromotes growth
  • Coachand counsel colleagues in a fair and consistent manner to motivate and improveperformance
  • Meaningfullyengage colleagues to increase retention
  • In linewith the business strategy, conduct succession planning and implement talentmanagement programs
  • Informthe setting of strategic objectives, annual attendance and expense budgets
  • Be apositive, consistent, and fair role model at all times, to motivate, influenceand support others to accomplish personal, departmental, and company goals
  • Qualifications

    As an ideal candidate, you must have :

  • Higher Secondary or equivalent
  • 7+years of experience in roles of increasing responsibility in the theme park and / or waterpark industry.
  • Worked in a medium to large organization
  • Managed senior managers / business leaders
  • Experience in Crisis Management
  • Project Management; coordinating with multiple stakeholders
  • Strong Leadership skills and Fluent in English
  • Good communication skills, Computer skills; able to prepare basic reports in excel, presentations in PowerPoint
  • Knowledgeable of rides and attractions in them
  • قدِّم طلب ترشيحك
    أضف الى المفضلات
    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب