Wee to our World
Our Vision at Millennium & Copthorne Middle East and Africa is to be the preferred hotelpany for our guests, colleagues, and owners while achieving exceptional growth.
We have an Ambition to operate 100 preferred hotels by the year 2020.
Grand Millennium Al Wahda Abu Dhabi offering direct access to Al Wahda Mall, it's a shopper's dreame true. Business travelers can look forward to a state-
of-the-art business centre. Holidaymakers will appreciate our convenient city-centre location, first-class health club and spa, and 5 dining options led by prominent and experienced chefs.
Its 844 rooms offer great views of Abu Dhabi and the nearby attractions. The iconic Qasr Al Hosn, Sheikh Zayed Grand Mosque, Ferrari World Abu Dhabi, and Abu Dhabi National Exhibition Centre are only short drives away.
Key Job Responsibilities :
Assists in the preparation of statistical, performance and forecast reports as necessary, to facilitate annual budget and strategic plan preparation and provides management with marketing information and make sure that all reports required by the government are sent.
Assists Dir. Front Office in personnel related matters such as interviewing, appraising and consulting in various operational issues.
Assists in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget.Monitor the duty roster of the staff and does proper staff schedulingRoutinely checks billing instructions and guest credit for accuracy andpliance with hotel credit policy and make sure that the credit limit report is checked daily by Duty Managers.
Inspects the lobby including the driveway, valet parking, lobby restrooms, elevators and informs department concerned of findings.
Ensures that all Front Office standards are maintained by regular spot checks and observations taking corrective action and retraining.
Coordinates with Housekeeping on checking discrepancies.Assists in maintaining smooth relationships between management and guests by resolving problems arising from guestplaints and attending to their requests or queries with dispatch.
Supervises Reception personnel to ensure optimum occupancy and average room rate and make sure that up selling is taking place for purpose of maximizing revenue.
2 - 3 years of experience in 4 or 5 star hotel in a similar positionMust be able to speak, read, write, and understand EnglishRequires goodmunication skills, both verbal and writtenMust be flexible and multi-
tasking abilityHigh school diploma required in hospitality will be preferred