Lounge Attendant
Fairmont Hotels & Resorts
Fairmont Dubai, Dubai, United Arab Emirates
منذ 2 يوم

Summary of Responsibilities :

Reporting to the Fairmont Gold Manager, responsibilities and essential job functions include but are not limited to the following :

  • Welcomes and assists guests’ adhering to FHR Brand Standards
  • Is an ambassador of The Fairmont Dubai by providing memorable guest experiences
  • Demonstrates a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests
  • Coordinates with Fairmont Gold Concierge team over arrivals and departures
  • Provides food and beverage service in the Fairmont Gold Lounge with the ability to handle plate, hand carried service
  • Prepares bar beverages and liquor pouring according to the guidelines given
  • Carries out general cleaning and inspecting for equipment in the Fairmont Gold Pantry
  • Reports guest complaints, requests and inquiries to their direct Supervisor or Manager
  • Reports any unusual occurrences or requests to the Manager or Head Butler
  • Participates in the orientation, meeting, and training process of all colleagues assigned to Fairmont Gold
  • Remains observant, notes preference, and responding accordingly to guest inquiries & requests
  • Follows Occupational Health & Safety regulations
  • Reports suspicious people, behavior, and vehicles to Hotel Security
  • Ensures adherence to Fairmont’s Code of Ethics
  • Qualifications :

  • Must possess outstanding guest services skills, professional presentation and sophisticated verbal & written communication skills
  • Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
  • Proficient in the English language (verbal & written) with a second or third language as an asset
  • Must be able to handle a multitude of tasks in an intense, ever-changing environment
  • Must be flexible in terms of working hours, and able to work with little or no supervision
  • Must have the ability to assess and make decisions based on strong, analytical, problem-solving skills
  • Physical Aspects of Position (include but are not limited to) :

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting up to 20lbs.
  • Occasional ascending or descending ladders, stairs and ramps
  • Visa Requirements : Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.

    قدِّم طلب ترشيحك
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    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    استمارة الطلب