Reservations Agent
Dubai United Arab Emirates, Not Mentioned, United Arab Emirates
منذ 5 يوم
source : Wisdom Jobs

Reservations AgentPrimary Location United Arab Emirates-Dubai-Raffles DubaiEmployee Status Regular Raffles Hotels and Resorts is a collection of award-

winning luxury hotels located in vibrant destinations around the world Unique with its own distinct personality each Raffles hotel distinguishes itself with the highest standards of product and service The Raffles Story started in in Singapore We are looking for talented passionate and dedicated people who will continue the story and become part of our journey We offer excellent career development and growth opportunities for our colleagues who are thoughtful and welcoming charming and graceful and provide emotional luxury to our residents and patrons every day The stunning-

storey pyramid that rises up in the heart of Dubai is Raffles Dubai an oasis for the well-travelled Raffles Dubai promises the exceptional standards of service inherent of the Raffles name and enhanced by Arabian hospitality values The essence of the experience lies in its opulent Suites the largest in the city 9 exquisite Food and Beverage outlets and the indulging Raffles Spa A unique one-

hectare Raffles Botanical Garden depicting the four Elements of Life Earth Wind Fire and Water also promises to enchant all visitors If you are looking for a dynamic environment for growth please join us as Reservations Agent Summary of Responsibilities Responsibilities and essential job functions include but are not limited to the following Be fluent on all hotel products and services Handle faxes and emails pertaining to rooms reservations Be fully conversant with all market segments and rate plans used across all distribution channels Be flexible in sales technique through offering the right product to the right customer at the right time Handle customer queries and complaints relating to Rooms Reservations Co-

host dinners special events with the Sales Team and be involved in client entertainment as required Identify Sales opportunities through individuals Corporate Accounts Wholesalers and Travel Management companies Responsible for effective implementation and compliance with FRHI Core Reservation Standards Maintain accuracy and cleanliness of the PMS Database Ensure reservations meet the property standards in terms of accuracy of data and guest satisfaction Complete understand and effective use of the Hotels telephone system Maintain the Reservation correspondence QUALIFICATIONSDegree Diploma in Training and Development or Hotel Management Working knowledge of Opera Microsoft Office EXPERIENCEMinimum 2 years experience in Hotel or Resort as Reservations Agents Luxury hotel or resort background preferred Job Level ColleagueSchedule Full-

timeShift Rotating Shift WorkTravel NoClosing Date OngoingJob Number RDB2

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