Information Technology
Jumeirah Group Dubai -
Dubai, Dubai, AE
منذ 2 يوم
source : WHATJOBS

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Responsibilities

  • Shares knowledge with colleagues within the department.
  • Completes projects as allocated by the Resort IT Manager / Director of IT.
  • Responsible for the IT operations including systems administration, systems maintenance, upgrades, database administration, anti-virus, and networking.
  • Responsible for ensuring continuity of systems.
  • Escalate and collaborating with Level 2 Support for any IT emergency or support request to resolve problem efficiency.
  • Provides first level IT Support to colleagues and guests within agreed SLAs.
  • Responds to guest / colleague queries in a friendly and efficient manner.
  • Works within the ITIL process framework ensuring all activities are accurately logged.
  • Monitors the performance of Networks, Servers, Workstations, Micros and peripherals and informs the Functional IT Manager of any abnormalities.
  • Maintains an updated IT knowledge to enable continuous improvement to the services offered to users.

    Today, Jumeirah is a Dubai national champion and an acclaimed luxury hospitality leader operating 24 Jumeirah branded properties (6,747 keys) in eight countries.

    As exemplified through its flagship hotel, and global icon, Burj Al Arab, Jumeirah has transformed the way that luxury is defined.

    In 2018, Jumeirah entered a phase of accelerated growth under the leadership of its new CEO, José Silva. We have seen unparalleled success in Dubai and regionally, and will build upon this expertise as it expands internationally.

    In terms of strategy, Jumeirah Group will continue to own properties and grow through acquisition, as well as hotel management agreements.

    Both new and existing markets have been identified for expansion across Middle East, Europe and Asia with the vision to take the brand global with each property clearly stamped with the Jumeirah signature, to make a strong statement within the industry.

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    تقديم
    بريدي الالكتروني
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