Careem is the leading technology platform for the greater Middle East. A pioneer of the region’s ride-hailing economy, today Careem is building the region’s everyday Super App and expanding services to include payments, delivery, transportation and more.
Careem’s mission is to simplify and improve the lives of people and build a lasting institution that inspires. Established in July 2012, Careem operates in more than 100 cities across 13 countries and has created opportunities for more than 1.
5 million people in the region to earn an income.
You will be joining a fast-moving, remote-first, tech enabler with over 1,300 colleagues spread across the region. We are values driven and believe in empowering leaders, teams and colleagues to reach their full potential.
Collaboration beats reporting lines and titles at Careem and leaders are expected to work collectively in the best interest of our customers, captains, colleagues and our wider community.
What you'll do :
Internal auditing is an independent, objective assurance and consulting activity designed to add
value and improve an organization's operations. It helps an organization accomplish its objectives
by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of
governance, risk management and control processes.
The Head of Careem Internal Audit , within the Global IA mandate, oversees the entire Internal
audit operation for Careem. He / She is an objective and trusted governance partner to Careem
CEO and Senior leadership team. This leader maintains effective leadership presence, expertise
and contribution. The Careem Head of IA :
Partner with Careem Management to identify and maintain an objective view of Careem Risk
Profile at all times.
In alignment with the Global IA function, design and manage Careem internal audit strategy
which appropriately considers the relevant and evolving business risks facing Careem.
specifically as well as any requirement of the Internal Audit Function per local laws and
In collaboration with His / her Global IA peers, direct audit scheduling and allocation of the
global IA resources to staff CAreem’s Audit projects and oversee the execution of the
Careem Audit book of work.
Establish professional expectations and ensure that all audits are conducted with best
practice and in line with Global IA operating guidelines, a proper balance of objectivity and
constructive contribution of ideas to improve effectiveness, efficiency of risk management in
Ensure corrective action plans are developed and implemented and provide timeline progress
reporting to local management and Global IA
Coordinate Audit activities with Global IA as well as other external assurance or assessment
parties, including the external auditors to ensure proper audit coverage, elimination of
duplication of effort, and improvement in the efficiency and effectiveness of the audit
Prepare and maintain periodic communication with management and global IA providing
information on the status and results of the Audit Plan, highlighting successes or
opportunities of Careem’s governance, risk management and control processes which
support the organization achieve its strategic, operational, financial, and compliance
Progressively manage, recruit, and develop professionals to serve in the internal audit
department and to become a source of leadership for the organization.
Promote high levels of ethical awareness and conduct within the Company and under the
oversight and guidance of Global IA Fraud Risk Management and Investigation leadership,
administer independent investigations.
What we’re looking for :
A minimum of 15 years of internal audit or a risk management function in fast pacing
industries with a significant experience in m tech driven business, including 8+ years with
Strong understanding of Technology (Infra, Application, Engineering, Product development
lifecycle) and microservice environment
Comprehensive understanding of internal auditing and ability to drive internal audit
operations and projects across the entire business spectrum.
Robust experience in the MENA region and familiarity with the governance and Regulatory
nuances across the region
Strong risk-minded individual with extensive experience in the following :
Managing audits within a complex operational and regulatory environment
evaluating risks and mitigating strategies / activities associated with complex
business and systems in a devops and microservice environment
working cross-functionally with diverse teams including Lines of Business,
functional domains (Legal / Policy. Compliance, Finance, HR) s and in the tech
space : Engineering Security, Product, Platform Engineering
serving as a trusted risk advisor to management and senior leadership in
everything Business governance.
Exceptional executive presence, influencing skills and the ability to discuss complex issues
across all levels of the organization
Strong supervisory and time management skills, including experience in managing a staff of
Experience using the following various frameworks and standards : COSO, ITIL, COBIT,
ISO, NIST, PCI DSS, SANS CIS, HIPAA, SOC, CIS top 20, GDP
Minimum of Bachelor’s Degree in business or Technology / computer science or a related
field though Graduate or Master’s Degree preferred / combination of fields would be prefered
CIA required, other professional credentials (CISA, CISSP, PMP, etc..) is a plus
Other things you will do, but are not limited to :
Demonstrates mastery of Results leadership, and exercises very effective Self, Thought
and People leadership (see Table 1)
Manages IA operations in a subset of the global org, executes a selection of IA projects
locally or globally, and contributes to IA projects of other IA senior leaders
Assists the IA Senior Leadership Team with the management, planning, organizing,
directing, and monitoring of IA operations, with a focus on effective resource and project
management, and the coaching and development of IA team members
Identifies improvement opportunities and participates in the continuous enhancement of
Internal Audit processes
Ensures operational excellence and the delivery of projects on time, on budget and at
optimal quality; this includes establishing effective project plans, reviewing execution,
ensuring the use of optimal methodologies, tools and techniques, and assisting
professionals in removing roadblocks
Drafts Internal Audit reports, presents observations, and validates remediation actions
and deadlines from management
Develops and maintains productive team-oriented stakeholder and staff relationships
Provides people leadership to Managers or Individual Contributors on the Internal Audit
Pursues professional development opportunities, including external and internal training
and professional association memberships, and shares information gained with co-
Represents Internal Audit on organizational project teams, at management meetings,
local board meetings, and with external organizations
Performs related work as assigned by the CAE