Restaurant Manager (Kerala Cuisine)
Black & Grey HR
Sharjah, SH, ae
منذ 1 يوم

Black & Grey HR is recruiting for a contemporary Restaurant serving authentic Kerala Cuisine in Sharjah, UAE. Part of large group of companies, the client is looking to hire a Restaurant Manager to lead all aspects of their restaurant business.

You will deliver a high-quality menu and motivate the staff to provide excellent customer service.

You will be responsible for maintaining the restaurant’s revenue, profitability and quality goals while ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-

service standards. Our client wants to hire someone with excellent management skills and experience in both front and back of the house.

Back of the house management experience in a Kerala Cuisine restaurant is also essential, as you’ll hire qualified Cooks and Wait Staff , set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

Looking for someone who leads by example and can uplift the staff during busy moments in their fast-paced environment. Ultimately, you will have to ensure the restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role in a Kerala Restaurant
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
  • Familiarity with restaurant management software
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling in Kerala is a plus
  • Benefits

  • Opportunity to be a part of a reputed group of companies venturing into the Restaurant business
  • Competitive Salary plus benefits as per UAE labor law
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