Sales Manager
Al Futtaim Group -
Dubai, Dubai, AE
منذ 1 يوم
source : WHATJOBS

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Job Description

Expectations / KPIsThe role acts in the capacity of the person who runs sales business for each showroom that he / she is assigned to.

  • Target achievement, monthly and annually -?supervises daily performance of Sales team by following up on vehicle sales achievements and taking part in non-regular transactions during peak season to ensure the required sales target is achieved.
  • Team performance?- Manage sales teams to achieve pre-determined operational targets by providing and analyzing business plans to meet operation targets determined by the center management.
  • Connect -?Monitor and evaluate the sales team performance to ensure that the specific portfolios of business performances are met by taking corrective action in conjunction with the center management, whenever required.
  • CSV score card Customer complain log book :
  • Address customer complaints that require support to the Sales Executive to maintain customer satisfaction and achieve Customer Engagement targets
  • Responsible for ensuring sales processes are efficient and customer complaints are managed by promoting standard sales procedures to the sales team members.
  • PDR (Performance development review) :
  • Coach sales team members to deliver a consistent standard of Customer Care, while taking actions to develop individuals for future growth within the organization.
  • Supervises the sales team activities to ensure that all activities are carried out as per the company?s policies and procedures through effective communication and monitoring.
  • Connect Reports?- Ensure business process standards are maintained, including the monitoring of Customer data capture and accuracy at all Point of Sales
  • Meet with the Sales team to update on product knowledge through regular discussion and sharing information to enhance sales team confidence and performance.
  • Manage documentation and legal government relation matters pertaining to the sales function by adhering to the prescribed government rules and procedures to minimize legal implications to the business
  • As a diversified organisation, we bring the quality and reputation of more than 200 companies into your life. Al-Futtaim’s 42,000 dedicated employees are committed to helping you make the right choice no matter your location or need in sectors as varied as automotive, retail, real estate and finance.

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    تقديم
    بريدي الالكتروني
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