Key Account Manager
RAKBANK
UAE,Ras al-Khaymah,Ras Al Khaimah
منذ 4 يوم
source : Drjobs.ae

Business Development and Relationship Management :

  • Developing & growing payroll business by acquiring new customers and ensuring company sign ups
  • Managing key government and corporate relationships for salary transfers
  • Verifying that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank
  • Portfolio Management :

  • Building relationship with key referrals partners within the Bank to ensure constant and quality leads are obtained
  • Achieving the desired quality of customer acquisition through relationship management by ensuring cross sell, upsell and retention
  • Customer service :

  • Demonstrating our promise and apply the RAKBANK service standards to deliver the banks required levels of service in all internal and external customer interactions
  • Ensuring zero process errors & higher NPS for the new products or services
  • Maximizing sales referral opportunities by working with customer service colleagues
  • New Business / Revenue Goals :

  • Delivering the financial target agreed with the businesses
  • Increasing productivity of Sales channel through acquisition of the customers from the allocated key relationships
  • Coach, Support and mentor the team members
  • Policies, Processes, Systems and Procedures :

  • Comply with policies, processes, systems and procedures laid down by the bank
  • Managing self in line with the bank’s people management policies, practices and procedures to ensure adherence and maximize own contribution to business performance
  • Skills
  • Excellent network with corporates and government entities in the UAE
  • Leadership and team management skills
  • Comprehensive sales skills
  • High motivation and pro-activity
  • Ability to develop, maintain and strengthens relationships between dealers, team, and customers
  • Staff training and development of skills
  • Should have multi-product banking experience along with excellent presentation and organisational skills
  • Competitive and multicultural awareness on employee banking services / offerings
  • Excellent interpersonal and communication skills
  • Education

  • Bachelor degree or equivalent of qualification
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