Reservations Agent Job Opening. Currently we are looking for Reservations Agent for our company. location Dubai. Interested Candidates Can submit their Application, Once you submit Your Resume / CV, your qualifications will be reviewed If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties :
Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.
Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.
Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.
Coordinate with sales department and manage all communication for group bookings and maintain all calendars for hotel and inform operation staff for same
Manage all incoming calls for reservation department and ensure response all queries and maintain professional relationship and atmosphere at all times.
Assist to book and block all rooms according to required standards and manage all special reservations and monitor all reservations and discounts.
Qualifications and requirements :
Excellent command of English language -written and Verbal,
2 years' experience in FO or reservation
Experience in using opera and Tars syste
Very good knowledge of computer skills.