Head Of User Experience
منذ 1 يوم
source : Drjobs.ae

Yourresponsibilities :


  • Lead and guide your team with the highestpossible aspirations. To get the best out of your colleagues. Youuse your strong passion for coaching and mentorship and you excelin helping others grow continuously.
  • Mentorand coach UX designers of varying experience levels; Create planswith team members to augment skills and expand careeropportunities.
  • Together with our Productleadership team, help to shape and drive our product strategy andvision.
  • Partner with product leaders andengineering leaders to ensure projects are well-defined, providehigh business value, and are successfully executed.
  • Strategic

  • Workwith Product to stay on top of roadmap and long-term vision andsupport designers in executing and iterating on thatvision.
  • Drive a user-centered design approachto influence the product direction.
  • You willcollaborate across teams (flights, hotels, platforms, etc.),departments (product, engineering, marketing, etc.) and channels(call centre, retail, digital) for discovery and delivery ofsolutions.
  • You will work with OKRs to achieveambitious objectives for the Company, and improvements of your UX& Design Chapter.
  • Set goals andmetrics against the OKR and company KPIs. Measure and report onthese goals and metrics.
  • Discovery

  • Closecollaboration with product owners, stakeholders and the developmentteam to define problem statements, success metrics and facilitate ashared understanding on the solutions.
  • Hostworkshops, design sprints and discovery methods such as prototypingto define and test solutions before delivery.
  • UX research

  • Coordinate with UX researchers in planning and executionof UX research.
  • Discover, validate and iteratedesign solutions based on user feedback through UX methods such asprototyping, usability testing, interviews, and focusgroups.
  • Define success metrics, continuouslycraft A / B tests, analyze results to enable data-driven decisions,and ensuring positive impact in improving the userexperience.
  • Deliver and communicate insightsin creative and engaging presentations.
  • Develop and maintain customer journey (throughquantitative and qualitative research).
  • Delivery (UX / UI / Visual)

  • Deliver wireframes, journeys, prototypes, visual designfor our iOS app, Android app, Progressive Web App (PWA / mweb),Desktop and responsive web.
  • Align with variousother products teams to ensure visual consistency throughoutflows.
  • Ensure design works as comfortably withArabic as with English.
  • Maintain our designsystems ensuring UI consistency across teams of designers, multipleproducts and multiple platforms.
  • Your profile :

  • 10+ years of experience in UX Design with aproven record of successfully shipped consumer-orientedexperiences.
  • 5+ years experience in building,scaling and leading design teams. You have previous experience ofleading a team of 8+ designers.
  • You areexperienced in the entire product cycle : From UX research,wireframes and prototypes to the final design, implementation andoptimization.
  • You have worked with teams in both discovery anddelivery. Experience working with a dedicated team where you hadfull ownership of the product preferred above agencyexperience.

  • Previous experience working inevidence-driven teams using Agile and Scrummethodologies.
  • Previous experience working intravel / e-commerce a plus.
  • You have deepexperience in the field of UX research : interviewing users, remoteUX research, setting up surveys and usability tests as well asinterpreting the results.
  • Able to interpret qualitative andquantitative data into opportunities for improvements. Servicedesign experience is a plus.

  • You are a strongdesign leader with a keen sensitivity to typography, compositionand flow, as well as experience leading teams working with designsystems and patterns.
  • You have a hands-onmentality and a structured way of thinking.
  • Excellent communication skills.
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