Summary of Responsibilities :
Reporting to the Assistant Manager, Government Relations responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service.
Arrange Trakhees employment visa application for colleagues.
Process Visa Medicals and Emirates ID.
Liaise with the Hotel Nurse to ensure Colleagues are scheduled for medicals for visas and Occupational Health Cards.
Assist colleagues with their document request of passport, Emirates ID, Trakhees ID etc.
Maintain database of all colleague documents including but not limited to visas, Emirates ID and Trakhees Cards.
Organize all applications for letters requests (Driving license, Salary Certificates for immigration and Alcohol license).
Enter all colleague information in DTCM system.
Update CID system with colleague information on regular and consistent basis.
Process Trakhees visa cancellation forms as required.
File all colleagues related documents correctly and efficiently on an ongoing basis.
Tracks all visa and passport expiry dates and gives sufficient notification for replacement procedures.
Provide advice to employees on applications for visit visas
Assist colleagues with advice on attestation of paperwork such as education and marriage certificates.
Apply online visas for hotel guests.
Prepare expense reports for all charged guest / colleague visit visas.
Preparing expense report of the daily government relations tasks.
Follow up with accounts on all expense reports and cheque requisitions in a timely manner.
Follow up with reservation department on no show & cancelled guest booking.
Apply DTCM permits for hotel entertainments.
To assist in organizing colleague events.
Assist in any other duties as required.
Minimum of 1-2 years experience in Government Relations within a luxury hotel property or related industry.
Familiarity with hotel operating systems and software is asset.
Excellent administrative, interpersonal, organizational, written and verbal communication skills.
Highly organized and able to prioritize and meet timelines in a fast-paced environment.
Computer literacy a must, with excellent communication skills
Fluency in Arabic and English (written and spoken) is a must