Service Coordinator
Lutheran Senior Services
Other
منذ 1 يوم

Summary :

This position is responsible for assisting residents, for an Affordable Housing location with less than 120 residents, in obtaining services to enable them to remain independent.

Maintains the Core Values that support the Christian Mission of Lutheran Senior Services, Older Adults Living Life to the Fullest.

Responsibilities :

1. Establishes a network with community-based service providers to facilitate resident’s access to programs. These may include, but not limited to, formal assessment, personal assistance, homemaker services, meal services, transportation, counseling, occasional services from a visiting nurse.

2. Provides general case management and referral services to all residents needing such assistance by educating residents on service availability, applicant procedures and client rights.

3. Monitor the ongoing provision of services from community agencies and keep the provider agencies informed of progress of residents.

4. May hold the responsibility of coordinating their site’s volunteer program in conjunction with a designated member of the LSS Volunteer and Community Engagement team, which may include determining volunteer needs, onboarding and orientation, record-keeping, evaluation and retention of the volunteers.

5. Works with residents and community service providers to enhance services by implementing new on-site services and programming, such as preventative health screenings.

6. Participates in resident councils and other resident groups to improve communication between residents and management.

7. Assists residents applying for entitlement programs such as Medicaid, SSI, and food stamps for which they may be eligible.

Coordinates and oversees the delivery of supportive services and provides information on available services.

8. Assists in the development of on-going, wellness-oriented, on-site programming for residents.

Qualifications, Knowledge, Skills & Abilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

  • Bachelor of Social Work or degree in Sociology, Gerontology, or Psychology or comparable experience.
  • Two years experience in social service delivery with senior citizens or non-elderly persons with disabilities.
  • Demonstrated working knowledge of supportive services and other resources for senior citizens and non-elderly persons with disabilities in the jurisdiction of the project.
  • Ability to advocate, organize, problem solve and provide results for the older adults and non-elderly persons with disabilities.
  • Ability to relate well to family members and other constituencies.
  • Ability to develop cooperative relationships with peers and supervisors.
  • Ability to manage time and set priorities.
  • Computer literate.
  • Other Qualifications :

    Lutheran Senior Services (LSS) requires drivers of licensed company vehicles and those using their own vehicles for business purposes have the appropriate driver’s license, insurance coverage, and meet the auto liability carrier’s driver’s criteria.

    Physical Requirements and Working Conditions :

    The physical activities and demands described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

    While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel objects, tools or controls.

    The employee frequently is required to sit, reach with hands and arms.

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

    A well-lighted and ventilated working area that has its own temperature control system (air conditioning and heat.) Is subject to frequent interruptions.

    The noise level in the work environment is usually moderate. Is willing to work beyond normal working hours, on weekends and holidays.

    Extensive interaction with people, including residents, or clients and staff.

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