Digital Leader
LUSH MENA
UAE,Ras al-Khaymah,Ras Al Khaimah
منذ 11 ساعات
source : Drjobs.ae

Digital

  • Manage all online activity in relation totraffic acquisition, sales, conversion and reporting.
  • Manage the Mena, KSA, and Bahrain websites
  • Develop and implement ecommerce strategy in order toimprove website performance
  • Work with UKteam developers to improve website speed
  • Work with the marketing team or manage digital marketers in orderto improve quality and traffic acquisition
  • Newsletter

  • Work with Brand Team on concepts for weeklynewsletters.
  • Identify target audience andgrow our email list
  • Design and implementdirect email marketing campaigns
  • Proofreademails for clarity, grammar and spelling
  • Manage data on Mailchimp
  • Customer Care

  • Lead the customer care team
  • Solid knowledgeof using Zendesk and reporting
  • Communicatewith couriers and Digital Admin as needed.
  • Provide monthly customer satisfaction reports.
  • Analyses customer feedback and ensures necessary actionis taken on improvement areas
  • Provide a5-star customer experience to our customers
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