Job Number 21128257 Job Category Sales & Marketing Location The St. Regis Saadiyat Island Resort Abu Dhabi, Saadiyat Island, Abu Dhabi, United Arab Emirates, United Arab Emirates Brand St.
Regis Hotels & Resorts Schedule Full-Time Relocation? N Position Type Non-Management Located Remotely? NThe St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St.
Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York's Fifth Avenue, St.
Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St.
Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St.
Regis. POSITION SUMMARY Contact appropriate individual or department (, Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems.
Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (, rewards points, show tickets, gift certificates).
Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns.
support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.