Call Center Operator
International Gas Services Est
UAE, Abu Dhabi,Abu Dhabi
منذ 1 يوم
source : Drjobs.ae

Job Role : Call Center Operator

Duties &Responsibilities

  • Receive the call with welcome note and acknowledge thecustomer .
  • Ensure that customer'sconversation is not interrupted and you are listening and maintaincall etiquette .
  • Record the customer contactinformation and details of the request.
  • Ensurethat the customer requirement are understood and clearly noteddown.
  • Use phonetics to clarify the contactinformation over the call to ensure that all relevant informationis noted .
  • Classify the customer call to thetechnical resolution as required to the concerneddepartment
  • Male
  • Age : 22-28 years old
  • Higher Secondary ( with technical knowledge)
  • 2 years experience in customer service / callcenter
  • Excellent communication &writing skills
  • Language : English ,Arabic
  • Experience : Customer Service : 2 years (Required)

    Location : Abu Dhabi (Preferred)

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