Housekeeping Supervisor
SOFITEL
Dubai, Dubai, United Arab Emirates
منذ 2 يوم

and help us to make Sofitel Dubai the Obelisk a truly welcoming destination!

The Position

To provide a consistent room and bathroom product, and service adjacent areas to meet Sofitel standards for cleanliness and presentation

KEY ROLES & RESPONSIBILITIES

  • Manage and supervise all tasks of his / her staff
  • Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures
  • Supervise public areas
  • Ensure that guest supplies are replenished
  • Ensure guests’ requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms using P.M.S system
  • Maintain equipment in proper state of cleanliness and repair
  • Maintain a section floor report
  • Conduct daily briefings with staff at floor level
  • Conduct regular room checklists
  • Report unusual behavior / activities on floors to Assistant Housekeeping Manager
  • Record room status in allocated section accurately
  • Comply with hotel’s health, safety and hygiene policies
  • Attend meetings and training sessions as required
  • Fully understand the difference in guest levels (VIP) and in room categories
  • PERSONAL ATTRIBUTES

  • Good reading, writing and oral proficiency in English
  • Must be well presented and professionally groomed at all times
  • Strong interpersonal skills and attention to detail
  • Must have good leadership skills and training skills
  • QUALIFICATIONS

  • Degree from School for Tourism & Hotel Management
  • EXPERIENCE

  • Minimum 3 years experience in a similar capacity in the hospitality industry
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