Luxury Fashion Sales Consultant Chinese & ArabicSpeaker
Al Tayer Group
UAE,Dubai,Dubai
منذ 4 يوم
source : Drjobs.ae

Key Responsibilities

  • Welcome and greet every customer in a warm and friendlymanner & demonstrate excellent customer service at alltimes.
  • Identify customer needs through askingquestions; confidently recommend and demonstrate appropriateproducts; recommend link products at every sale opportunity; closethe sale
  • Receive cash or payment in anyauthorized modes from customers, issue receipts / bills againsttheir purchase and provide professional cash pointservice.
  • Handle customer complaintsprofessionally and efficiently, in line with the company aftersales policy, escalating to management if necessary.
  • Demonstrate and maintain product knowledge, fashiontrends, instore promotions at all times.
  • Maintain personal grooming standards as advised by theStore Manager.
  • Maintain clean and organizeddisplay, fitting rooms and stock areas.
  • Checkstock levels daily and inform of depleting stocks to the storemanager in order to replenish and maintain optimum stocklevels.
  • Comply with all company policies andprocedures including refund and exchange policy, security, healthand safety policies etc.
  • Recruit customers forthe database, accurately entering their details on the POSsystem.
  • Minimize exposure to stock lossthrough vigilance on sales floor and fitting room areas.
  • Key Performance Indicators(KPIs)

    Financial

  • Achievement of communicated financial / productivitytargets
  • BusinessEffectiveness / Productivity

  • Conformance and compliance to OperatingStandards
  • Customer SatisfactionIndex
  • Education

  • High schoolqualification
  • 3 to 4 years retail sales orcustomer service experience
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