Wintel Support Engineer Intermediate
NSI & Bluefin Talent
UAE,Dubai,Dubai
منذ 5 يوم
source : Drjobs.ae

RESPONSIBILITIES :

Support (Identity, troubleshoot and resolve incidents) all Microsoft Windows Server operating systems :

Support (Identify, troubleshoot and resolve incidents) Microsoft services

Support (Identity, troubleshoot and resolve incidents) related to Server hardware, ILO, Firmware and monitoring integration (WBEM / SNMP).

Provide support and work with 3rd party vendors, subcontractors, and support teams in order to achieve SLAs.

Active Directory, GPO, Windows domain and Domain Controllers management

QUALIFICATIONS :

Bachelor's Degree in Computer Science, Information Systems, or equivalent.

MCSE Messaging

Additional Microsoft Certifications a bonus

ITIL Foundation Certificate v3 a bonus

EXPERIENCE REQUIREMENTS - INTERMEDIATE LEVEL

5+ years of overall experience with Microsoft Windows Server support within server environments exceeding 100 servers.

Very good troubleshooting skills

Be able to successfully demonstrate proficiency in at least 80% of Technical knowledge requirements and be able to perform at least 80% of Key responsibilities.

Ability to increase proficiency to 90% within 12 months with some guidance from senior team members.

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