Temp Service Delivery Support Administrator - Marine &Offshore Services - 6 month FTC
Lloyds Register
Dubai, AE
منذ 12 يوم

Roleoverview :

Lloyd’s Register (LR) is a global engineering, technical and business services organisation wholly owned by the Lloyd’s Register Foundation, a UK charity dedicated to research and education in science and engineering and with a rich legacy of over 250 years.

We are one of the world's leading organisations providing independent risk assurance and expert advice to companies operating high-

risk, capital-intensive assets.

Founded in 1760 as a Marine classification society, LR now operates across many industry sectors like Energy, Marine & Offshore, Engineering, and Management Systems with a long-

standing reputation for integrity, impartiality, and technical excellence. Our professional services are designed to help Clients around the world to achieve their business goals while optimising safety and quality of their assets and people and even protecting and improving the environment.

We are helping businesses around the world to improve the safety, reliability, and performance of their assets as they tackle some of the largest and most complex challenges in the commercial world.

With headquarters in London, over 8,000 employees and offices in 238 locations covering 186 countries, we can deliver bold new solutions in the harshest conditions, facing the toughest problems.

Moreover, we combine our global reach with deep local knowledge - you'll find our teams at work all over the world!

LR is a leading international provider of classification, compliance, and consultancy services to the Marine and Offshore industries around the globe, helping our Clients design, construct, and operate their assets to the highest levels of safety and performance.

We apply our expert solutions and independence to assure the integrity, reliability, and success of every aspect of the Client’s operation.

Helping maximise productivity and recovery, reduce operating costs, mitigate risk and demonstrate compliance with government regulations, industry codes, and standards, many of which we have helped to develop.

Our Marine and offshore Service Delivery Support (SDS) team provides key support at Lloyd’s Register, supporting our customers end to end, from quote to invoicing for services delivered across South Asia and the Middle East & Africa region.

The Service Delivery Support (SDS) Team acts as an interface between Surveyors, Sales, external Clients, and finance, ensuring we deliver a high-

quality service to the needs of our assigned internal and external Clients is at the core of all we do.This is achieved by working closely in a team with Surveyors and Team Leaders from the service delivery as well as Sales team members and other Central Support Services.

The SDS team are accountable for the quality of our work, information in our systems, and revenue generation.

We are currently moving our internal way of working to a SAP Business by Design (ByD) model. To support our new way of working, we are now looking to hire a Service Delivery Support Administrator’ on a temporary basis to support ourMarine and offshore Service Delivery Support (SDS) team for the South Asia and Middle East & Africa (SAMEA) region, during this migration period.

This role will initially be on a 6-month fixed term contract, and there is a possibility that the contract might be extended later on depending on our business requirements.

Based in our Dubai office and reporting into the ME&A SDS Team Leader based in UAE, the role will offer excellent opportunities for both personal and professional development.

We are open to considering either experienced professionals or recent Graduates with a solid foundation and now looking to build upon their academic learning along with excellent practical work exposure with a Global Organisation.

What will you be doing?

  • Clearing of Work-in-Progress (WIP) in our current JDE system.
  • Preparing for migration of jobs in our internal SODA / Tonic Tool.
  • Work with the Client Relationship Manager’s to assign suitable credit limits to customers.
  • Assist in the augmentation of tasks and jobs in the new SAP Business by Design (ByD) system from our current JDE system.
  • Conduct all activities in line with internal procedures, contractual requirements, cost structures, and budget constraints.
  • What are we looking for?

  • A bachelor degree in Commerce or Finance or Business Administration or any other relevant discipline, from a recognised university or institution.
  • Have 0 (Fresher’s) to max 5 years of relevant experience in a similar role in an international or multinational or multicultural setting, with a strong track record in providing excellent customer experiences for internal and external stakeholders (Clients).
  • Must have a valid UAE residence visa sponsored by your spouse or parent, and both your residence visa and passport should have a minimum validity of 6 months.
  • Lloyd’s Register will be able to process a suitable labour card for the selected candidate. We are also open to considering candidates on a University visa, provided the residence visa and passport has a minimum validity of 6 months.

  • Preference will be given to candidates who can join us immediately or within the next 1-2 weeks.
  • Possess strong oral and written communication skills in English. Knowledge and proficiency in additional languages like Arabic will be advantageous but not mandatory.
  • Strong commercial awareness and acumen, and able to deliver a superior quality of service to Clients.
  • Able to demonstrate strong planning, organisation, multitasking, and time management skills
  • Excellent IT skills - Word, Excel, Internet, PowerPoint, and Databases.
  • Knowledge and experience in ERP’s like SAP ByD or other similar systems will be advantageous but not mandatory.
  • Possess excellent interpersonal and communication skills with the ability to influence Clients and colleagues to deliver excellence.
  • Friendly, enthusiastic, and a good team player able to work as part of a large team.
  • Self-motivated with an aptitude to work without direct supervision and willing to take initiatives.
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