Reservations Supervisor
Millennium Hotels
Dubai
منذ 5 يوم
source : MNC Jobs Gulf

Job Description

Welcome to our World Our Vision at Millennium Hotels & Resorts is to be the preferred hotel company for our guests, colleagues, and owners while achieving exceptional growth.

We have an Ambition to operate 100 preferred hotels by year 2020.

Job Location Only 10 kilometers away from Dubai International Airport, the hotel offers an easy access to the commercial areas of the city such as Business Bay district, Dubai International Financial Centre and Dubai World Trade Centre.

A short 7 minute walk will take you to Dubai Mall, a world-class shopping destination, and the striking landmarks of Burj Khalifa and Dubai Fountain.

Beautifully appointed rooms, flexible meeting facilities and thoughtful amenities, make the hotel an ideal base for business and leisure travelers.

With its sensational nightclubs, stylish lounge and a well-equipped fitness center, the hotel is the perfect choice for a downtown destination.

Key Job Responsibilities

  • As a Reservations Supervisor, you are responsible to maximize hotel revenue and guest satisfaction by receiving, handling and processing guest reservations - under the general guidance of the Revenue Manager.
  • Answering telephone and reply to emails as per the company standard
  • Make new reservations, amend and cancel reservations according to guest request.
  • Apply standard operating procedures in the department.
  • Ensure arrival check to eliminate input error.
  • Reconcile all commissionable bookings on daily basis.
  • Prepare training schedule to meet the training requirement of the department.
  • Reports any suspicious rates to Revenue Manager.
  • Create rate codes and blocks as per the contracts.
  • Qualifications

  • Ideally with a relevant diploma in Hospitality / Tourism
  • Minimum 2-3 years of working experience / training in a 4 / 5 star hotel
  • Excellent communication skills, good problem solving and interpersonal skills are a must
  • Maintain healthy relation with bookers and companies.
  • Problem solving skills
  • Primary Location : AE-DU-Dubai Job : Sales & Marketing Organization : M Hotel Downtown by Millennium Schedule : Regular Shift : Standard Job Type : Full-time Day Job Job Posting : Jan 23, 2019, 2 : 40 : 31 AM

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