Area Vice President, Premium/Select UAE
Marriott International, Inc
United Arab Emirates, United Arab Emirates
منذ 6 يوم

Posting Date Dec 04, 2018

Job Number 1800382U

Job Category Property Leadership

Location Dubai Area Office, Dubai, United Arab Emirates VIEW ON MAP

Position Type Management

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JOB SUMMARY

Functions as the strategic corporate executive business leader for all premium / select hotels in the UAE region. Supervises all aspects of performance, including planning, developing, implementing, and evaluating the quality of each unit’s performance.

Ensures organizational structures, systems, and processes support business performance and innovation. Builds a high-performing senior team with clear leadership accountabilities.

Holds leaders accountable for building teams with the appropriate mix of talent and skills to drive innovation and performance.

Makes and executes the necessary decisions to keep moving forward toward achievement of goals. Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

Responsible for the leadership and management of all premium and select hotels within UAE region and motivates team to achieve operational excellence.

As Area Vice President, receives support from the team of Continent Office discipline Director’s and guides and directs GM’s in their property and their leadership teams in the development and implementation of area strategies and initiatives.

Ensures implementation of the brand service strategy and brand initiatives for all brands located in their area of accountability with the objective of exceeding owner, guest and associate expectations.

In addition, the Area Vice President builds relationships with key customers through personal involvement in the sales process throughout the area.

The position ensures MI sales engines are leveraged and initiates independent and proactive sales activities when appropriate to generate demand.

The position serves as the principal interface with property ownership and franchisees, as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results.

As Area Vice President has responsibility and accountability for the overall performance of managed premium / select hotels within the UAE and oversees all activities associated with the pre-

  • opening processes for new build units. Works in close partnership with the General Managers of each unit and provides leadership, resources and influence for the overall performance of the properties and ensures that the talent pipeline needed to meet the future growth needs of the country is in place;
  • and ensures exceptional Marriott culture and leadership exists in all hotels, maximizing the care, development and retention of our associates talent.

    Education and Experience

  • 4-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major;
  • 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

  • 2-year graduate degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major;
  • 4 years’ experience in the business, sales and marketing, management operations, or related professional area required.

  • 10+ years of progressive experience in managed hotels or equivalent experience in full service hotel segment elsewhere in the industry at GM level and should have had at least two discipline lead roles as a Excom team member (e.
  • g., combined experience to include food & beverage, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments with responsibility for multiple units).

  • Excellent food & beverage, event management, rooms operations, revenue management, human resources and quality assurance skills, including experience with strategic planning, budgeting, negotiating and interpreting contracts, SOPs and project management.
  • Demonstrated ability to operate in a matrix organization.
  • Excellent project management skills and ability to independently manage multiple projects.
  • Demonstrated ability to deliver results under tough conditions, even when faced with complexity and ambiguity.
  • Experience evaluating business trends and developing and successfully implementing new business programs and strategies that enhance multi-unit business performance.
  • Demonstrated success in evaluating risks and developing proactive strategies and plans to mitigate business issues.
  • Knowledgeable in managing owner relation issues is preferred.
  • Willing to travel between 50 75% of working time.
  • Leadership

  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
  • Managing Change - Initiates and / or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace;
  • serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.

  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results;
  • ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.

    Managing Execution

  • Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
  • Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
  • Driving for Results - Sets high standards of performance for self and / or others; assumes responsibility for work objectives;
  • initiates, focuses, and monitors the efforts of self and / or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

    Building Relationships

  • Customer Relationships - Develops and sustains relationships based on an understanding of customer / stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and / or cultural perspectives;
  • utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

  • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included;
  • explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and / or discipline leaders (e.

  • g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries;
  • performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

    Generating Talent and Organizational Capability

  • Developing Others - Plans and supports the development of others’ skills and capabilities so that they can fulfill current or future job / role responsibilities more effectively;
  • provides high visibility to individuals with potential; offers challenging assignments that build confidence and credibility and provides such individuals with a personal vision for their future.

  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and / or support the goals of an organizational unit.
  • Learning and Applying Professional Expertise

    Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

    Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

    Operations Program Design & Development-The ability to lead and / or contribute to establishing operational requirements using various inputs (e.

    g., market research, brand), develop content that translates to product and service specifications, such that programs can be executed in brand voice at the property level in an efficient & cost-

    effective manner for the Engineering discipline.

    Operations Execution-The ability to systemically implement, evaluate, and sustain operations programs to ensure that the products and services being executed deliver the intended benefits, create value, contribute to guest satisfaction, and meet the needs of the various stakeholders (guests, property staff, brand, CLS, etc.).

    Performance Monitoring-The ability to use available performance metrics to measure the effectiveness of the various operations disciplines, diagnose issues and make recommendations at the property, market, and / or brand-level.

    Operations Accounting and Analysis-Knowledge of profit and loss statements and the ability to accurately plan for and forecast expenses and revenue using appropriate data inputs as part of a financial plan.

    Communications-The ability to use knowledge of communication strategies to effectively convey and disseminate information in a way that enables understanding, buy in, and action.

    Project Management-The ability to use a defined process to create and manage a project; this includes defining and achieving success within constraints of scope, time, resources and budget.

  • Project Business Planning-The ability to facilitate project planning, approval and funding decisions using a defined process;
  • this includes determining resource needs and work allocation.

    Financial Management : o Oversees the annual operating budget, including capital expenditures, to achieve or exceed budget expectations.

    Ensures successful performance by increasing profitability and providing a return on investment for the owner and Marriott International Board of Directors / Owner Relations : o Develops a trusting and respectful business partnership with ownership by meeting or exceeding expectations in operations management and financial performance where applicable.

  • Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities;
  • uses newly gained knowledge and skill on the job and learns through their application.

  • Strategy Knowledge - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage business operations and generate innovative solutions to approach function-
  • specific strategic work challenges.

  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities. o Basic Computer Skills -
  • Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

    o Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.

    o Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences. o Reading Comprehension -

    Understands written sentences and paragraphs in work related documents.

    o Writing - Communicates effectively in writing as appropriate for the needs of the audience.

    Education or Certification

  • Bachelor’s degree in related area
  • Graduate degree preferred, e.g., MBA or related degree
  • Key Responsibilities

    The following are specific responsibilities and contributions critical to the successful performance of the position :

    CORE WORK ACTIVITIES Leading Teams :

  • Functions as the strategic corporate executive business leader.
  • Supervises all aspects of performance, including planning, developing, implementing, and evaluating the quality of their units’ performance.
  • Sets goals and expectations for direct reports using the performance review process.
  • Champions the business’ service vision for product and service delivery.
  • Inspires and motivates team to achieve operational excellence.
  • Communicates a clear and consistent message regarding goals to produce desired results.
  • Makes and executes the necessary decisions to keep moving forward toward achievement of goals.
  • Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.
  • Performs other duties as assigned to meet business needs.
  • Complies with all aspects of Area Vice President obligations as described in the International Accountability and Alignment Document.
  • Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

    Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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