National Used Car Sales Manager Trading Enterprises Al Futtaim Dubai
Al Futtaim Group
Dubai United Arab Emirates
منذ 2 يوم
source : HireeJobsGulf

Job Purpose The National Used Car Sales Manager is primarily responsible for the ownership and control of the Trading Enterprises Pre Owned strategy and operations of the entire UAE Business and target delivery Job Context This role reports to Managing Director Trading Enterprises The job holder must be a seasoned automotive professional with experience in Used Car Sales Buying and the Gulf market The financial risk of PreOwned Cars is such that the job holder must have the ability to control process without losing entrepreneurial flair Multisite management skills are essential as is the ability to develop relationships and influence multiple stakeholders The job is results focused and a high level of numeracy interpretation and accurate forecasting is required The job holder must understand the customer journey and develop people showrooms and process that ensures customer satisfaction Key Responsibilities Development and rollout of CPOV commercial programmes for all brands ensuring consistent approach is applied and best practices can be shared Development rollout and maintenance of CPOV presentation standards including also the digital visibility for all brands ensuring consistent approach is applied and best practices can be shared Planning and setting sales targets for the team as well as driving the used KPIs of various teams and encouraging them to meet their set targets take up evaluations and on refurbishments working through Dealer Principals manage ongoing performance management and liaising with Automall to drive KPIs and provide brand guidelines of purchasingResponsible for stock management including but not limited to reconditioning costs stock mix and volumes per location tradein penetration and ageing stock Complete regular site visits to coach and develop sales executives Review individual performance and develop and document action plans for continual improvement with followups to ensure improvements achieved amending action plans where necessary Ensure all trainings are completed on time and any additional training is requested Compiling comprehensive reports that give transparency to the health of the business and provide analysis plus recommendations for improvements to General Manager Management of the used car purchase admin team as well as coordination with Dealer Principals Automall and Aftersales to ensure effective collaboration and utilisation of matrix reports in Sales Buying and EstimationOptimisation of buyback returns including turn around times 3rd party inspection CarSwitch chargebacks negotiation per lot and rejection and approval decisions of returned units Also part of process for calculating and approving Residual Values Liaison and coordination with Centres of Excellence to share requested information and reporting as well as proactively engage with them to rollout best practices into Trading Enterprises and share learnings or successful initiatives from Trading EnterprisesCustomer service and satisfaction levels are managed through strict adherence to sales process comprehensive customer followup and continual improvement based on customer feedback

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