Customer Relations Executive (english & ArabicSpeaker)
Ahmed Seddiqi & Sons
UAE,Dubai,Dubai
منذ 2 يوم
source : Drjobs.ae

Job Description

  • The JobHolder is the main point of contact of the company with the public.The job holder is responsible for attending promptly to customersand prospects'
  • calls, e-mails, faxes, online enquires andSMS' and offering an effective, consistent, andprofessional service or assistance.

    The job holder is also incharge of making outbound calls according to provided scripts tosupport different operations in the company.

    Requirements :

  • Minimum of high school diploma.
  • 3years contact centre experience.
  • A soundknowledge of telephone etiquettes.
  • Principles,Processes and Procedures relevant to their role
  • Fluency in spoken and written Arabic, English
  • Strong command over MS Office.
  • Closeadherence to contact center rules and procedures.
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