Head of Business Operations
Al-Futtaim
Dubai, AE
منذ 13 يوم

No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives.

Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get?

The chance to push the limits every single day.

As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees.

You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, Robinsons, and Adidas.

Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.

Come join us to live well, work better, and be the best.

Head of Business Operations Al Futtaim Toyota Dubai

Purpose :

To enable greater organizational agility and efficiencies across the business based on company policies, goals, and objectives while continuously driving the strategic imperatives in the business to ensure that deadlines are met consistently.

Duties :

  • Take responsibility and initiative in smooth running of all business operations
  • Create a department strategic plan which complies with and enhances the company-wide strategic plan and business plan
  • Maintain strong relationships with TMC to translate the MBE strategy into strategic business initiatives
  • Provide effective team and project management duties, including overseeing project completion timelines, monitoring project costs, and ensuring client needs are met
  • Continuously reshape department best practices to provide highest client satisfaction
  • Liaise with other departments, including finance and marketing, to ensure operations budgets and proper advertisements which meet department goals and attract clients
  • Identify patterns and problem areas, and implement effective solutions to increase efficiency
  • Report regularly to Managing Director with completed on-budget and on-time projects and project outcomes
  • Maintain strong relationships with clients to drive sales and network with new clients
  • Production of robust, timely progress reporting for Hoshin, 5 year plan and key projects
  • Through effective coordination, successful and timely delivery of key projects
  • Context :

  • Focus towards the company vision for Customer and Employee engagement.
  • Adhere & comply with company policy towards achievement of objectives and targets.
  • Ensure the highest possible levels of customer service and Brand Representation
  • Minimum Qualifications and Knowledge :

    University graduate, Thorough knowledge of Automotive Sales & Aftersales Processes, working knowledge of SAP, Fastrack. Comprehension of CRM practices would be a benefit

    Minimum Experience :

    8+ Years Automotive business experience, minimum 3 years of proven success in a senior managerial position, People and process management experience.

    Job-Specific Skills :

  • Strong leadership skills
  • Ability to influence and make impact at all levels
  • Analytical and problem solving skills
  • Planning and execution
  • Cultural understanding
  • Strong communication skills (written and verbal)
  • Knowledge of SAP and other Automotive systems.
  • Behavioural Competencies :

  • Customer and quality focussed.
  • Good communication in English oral and written.
  • Planning, organising, executing
  • Team work
  • We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

    Before you click apply : Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-

    crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities.

    We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

    As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process.

    We make every effort to review and respond to every application.

    قَدِّم طلبك ترشيحك
    قَدِّم طلبك ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب