Stewarding Supervisor
Mandarin Oriental Jumeira, Dubai
Dubai, United Arab Emirates
منذ 1 يوم
source : hosco

Managerial Duties

  • Assisting the assistant Chief Steward in taking control of operational and administrative aspects of the stewarding department.
  • Fully responsible for overall stewarding operations according to respective shift and in charge of daily operations.
  • Support the assistant Chief Steward to train, evaluate and schedule stewarding outsource colleagues.
  • To ensure the cleanliness and hygiene of the back of house kitchen and F&B areas as per standards and carry out daily checks on each shift with the respective stewarding outsource and supervisor.
  • Assist Stewarding outsource with their job functions where needed to ensure optimum cleanliness and service standards.
  • Observe stewarding outsource performance of their job functions and ensure all procedures are completed and followed according to departmental standards;
  • rectify deficiencies with respective personnel.

  • Assisting kitchen and service requirements throughout the shift and ensure that all needs are met according to specifications.
  • Prepare and distribute assignments for stewarding outsource personnel and to review priorities to assign tasks.
  • Communicate any additional changes or requests to the assignment sheets as they arise throughout the shift.
  • To ensure cleaning of dishwashing machines and water / filters, refill them as specified and make sure all wares are properly washed and cleaned.
  • Properly maintain and operate dishwashing machines.

  • Ensure that operating dishwasher temperatures for wash, rinse and exit are maintained as per standards and recorded.
  • Ensure that all ice machines are clean as per schedule and in excellent condition. Proper record and maintain log should be followed accordingly.
  • To ensure the silverware / copperware cleaning and polishing schedule is followed accordingly and to perform a walk around in all outlets to make sure all silverware / copperware is maintained clean and spotless.
  • Ensure that all hand washing stations have an adequate supplies of soap, sanitizer and paper tissue at all times.
  • Ensure cleaning and sanitize pots, pans, utensils and other kitchen equipment in accordance to departmental standard operating procedures.
  • Coordinate break times for assigned stewarding outsource on each shift.
  • Liaise with engineering team to ensure that all equipment is properly maintained and in good working order.
  • To ensure the buffet set up of equipment is properly done and on time as set standard by the Outlet’s Head Chef.
  • To conduct daily meetings with the stewarding outsource and provide hotel information and any event requirements.
  • Financial and administrative aspects :

  • Support the Assistant Chief Steward in controlling the departmental operating equipment and supplies.
  • Assist the Assistant Chief Steward with reporting of chemicals, cleaning and consumable supplies.
  • Ensure that assigned steward outsource has reported to work; document any lateness or absence of the steward outsource.
  • Control the issuance and ordering of Chemicals, cleaning and consumable supplies accordingly.
  • Support the Assistant Chief Steward to monitor cost of all outsourced companies to ensure it is in line with budget.
  • Fire, Life, Health, Safety, Security and Environment Duties :

  • Monitor all work areas for compliance with state FLHSSE guidelines; follow through on any violation.
  • Report any incidents to the security as per FLHSSE guidelines.
  • To liaise with pest control personnel in related to all pest control activities and treatments in all back of house of food and beverages areas.
  • To ensure usage of correct cleaning chemicals for designated items, according to MSDS regulations and hotel requirements.
  • Additional Duties :

  • Assist the Assistant Chief Steward to carry out daily check / walk-throughs with the respective Head Chef and Outlet Manager to ensure all kitchens and show kitchens are kept in excellent condition.
  • Support F&B team and Culinary team with any additional last minutes’ requirements for any operating equipment.
  • Attend and participate in all other meetings required by the Assistant or the Chief Steward.
  • Perform any other reasonable duties as required by the Assistant Chief Steward or Chief Steward from time to time.
  • Education & Certificates

  • High School qualification or equivalent.
  • Degree or Higher National Diploma in Hospitality / Hotel / Business Management is preferred.
  • Experience

  • A minimum 2 years’ experience as Supervisor Steward or 4 years of experience as Steward in a high end five-star luxury hotel.
  • Work experience in at least one of the following countries in the Middle East :
  • UAE, Bahrain, Saudi Arabia and Qatar is preferred.

  • Certified essential food safety in catering or Serve Safe certificated is preferred
  • Hotel pre-opening or renovation experience is preferred.
  • See description

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