Sales Executive - Groups
FRHI
Dubai, United Arab Emirates
منذ 40 يوم

Summary of Responsibilities :

Reporting to the Director of Sales, Groups & Events, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offers professional, engaging and friendly service
  • Representing Fairmont values and service promises
  • Preparing, negotiating and sending proposals & contracts
  • Determine group rates based on evaluation with support of DORM
  • Regular follow ups to ensure highest possible conversion
  • Handles negotiations to ensure maximization of revenue income
  • Site Inspections and entertainments to show case the property
  • Attends all internal meetings and provides update on group lead status’
  • Constant communication with operation teams to ensure highest level of customer service
  • Managing a set of 20-25 (3rd Party) accounts in terms of sales calls, entertainments, received leads and conversion / production
  • KPI’s / Activity Goals such as number of sales calls, entertainments, site inspections, received leads and conversion rate
  • Preparation of weekly, monthly and annual reports such as production reports, lead status reports, personal month end reports, etc.
  • Preparation, communication and participation in FAM trip groups / events
  • Constant interaction with Global Sales Offices to ensure highest level of product knowledge for global KAM
  • Qualifications :

  • Experience in luxury hotel segment (5*)
  • Excellent communication skills (verbal and written)
  • Very good presentation skills (site inspections)
  • Understanding of Group operations (arrival procedures, meeting requirements, etc.)
  • Knowledge and experience with Microsoft Office is mandatory
  • Knowledge and experience with Opera is an advantage
  • Previous experience in MICE is mandatory
  • Team player with supportive attitude
  • Visa Requirements :

    Please note that you must be eligible to live and work in Dubai. We will assist successful applicants with the visa process and provide flights and accommodation.

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    بريدي الالكتروني
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    استمارة الطلب