Ready to make adifference for customers, colleagues and your career? Do you want a futureworth getting excited about? This is the place to be.
We have an excitingopportunity for experienced Reservations Executive to join the team at our new Premier Inn Dubai Dragon Mart.
Premier Inn isa British hotel chain and the UK's largest hotel brand with more than 750hotels. Premier Inn hotels in the UAE operate under a strategic partnershipbetween Emirates Group and Britain’s leading hospitality firm Whitbread PLC,established to develop the Premier Inn brand throughout the region.
At PremierInn we make every day experiences special for millions of customers and createexcellent career opportunities for people like you.
Currently we have 7 hotelsin the Middle East and an exciting pipe line of new hotels opening in theforeseeable future. We hold many coveted people and brand industry awards, andwe want you to help us add another award to our trophy cabinet!What is the purpose of the job?
As a Reservations Executive,you will be responsible for providing a quality and customer service driven,end to end service for all reservationssegments.
And every day to constantly elevate the guest care quality andprovide a fantastic service that our guests love.Your day-
to-day work : Provide exceptional customer services inaccordance with the brand standards.Effectively and professionally manage allreservations for customers.
Generate good Sales Leads for the company toacquire new customers.Ensure that the system and bookingdocumentation is accurate and up to date.
Be a brand ambassador and follow and maintainthe Company’s Quality & Compliance Standards.Be able to configure rates in Opera PMSsystem based on all signed contracts.
What are we looking for?Education and Experience : You will be likely to have minimum of oneyear experience in Reservation department of a branded hotel.
High School Diploma preferred.Advanced English language.Skills and Competencies : Possess guest service skills and excellentcommunication skill.
Detailed & Customer service orientated.Ability to work independently and as part ofa team.Must be able to handle multitude of tasks inan intense, ever changing environment while remaining calm, collective andaccurate.
Able to type 25 words per minute.Computer literacy in Windows, MS OfficeSuite, CRS systems is an added advantage.What we offerAt Premier Inn,you will have a competitive benefits package, rewards and recognition.
Weoffer, accommodation, transportation, medical insurance, air tickets, foodentitlement and allowance and a competitive basic salary.
You will have opportunitiesto develop and grow. The chance to build yourself a long and varied career doingsomething you really love.
At Premier Inn,we know the importance of creating a culture which brings the experience tolife for both our customers and our team and this is supported by strongcompany values.
We employ people that not only believe in our values but alsohave the passion to live and breathe them, and always put the customer in theheart of everything we do.
We want PremierInn to be a place where people’s skills and careers grow as fast as we do. Aplace where everyone has the opportunities to develop and achieve their dreams.
We put emphasis on a promote from within’ culture and continuously strive tocreate a supportive and engaging environment in which our team can thrive anddeliver.
If this soundslike you and you are ready to work in an environment that values your work andrewards you fairly then please click on the apply button below.