Customer Happiness Executive
Top ERP Training Center Abu dhabi
Sharjah, Sharjah, United Arab Emirates
منذ 2 يوم
source : Laimoon

Position TitleCustomer Happiness ExecutiveEmployment TypeFull Time Salaryup to 8K AED allinclusive depending on experience and qualifications Job LocationSharjah UAE About the client The hiring company is a Sharjahbased business formation group with proven track records on success and dedication to create a streamline the process of businesses structure that suits different client needs within UAE.

Job Role Act as an ambassador of the company at all times and attend to customer needs in a professional friendly and courteous mannerEnsure that a high level of professional rapport is developed and maintained with all customersFollow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practicesMaintain a thorough knowledge of all departments company products and services so that customers are provided accurate informationEnsure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customerReport evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken

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