Responsibilities
Advise on queries relating to professional qualifications including, but not limited toFIA, ACCA, CMA, CPA, CFA, CIPD, DipIFR, CIMA, ICAEW, PwC's Management Development Programme and non-PQs (open courses)directing students to the best suited programs.
Support personnel for customer interaction, engagement and relationship building
Convert leads to registered students status as per the sales targets.
Support the entire sales process from lead generation and negotiation, to closing.
Support Retail Sales : Incoming and outgoing calls to enquiries generated from marketing activities, walk in clients, cold calls, contacting old or unqualified leads, providing sales support
Support sales and other promotional events including but not limited to open days, info sessions, workshops, field trips, student benefit sessions, School and University career fairs, exhibitions and social events to generate leads
Communicating effectively with clients / customers, ensuring minimum response times.
Updating and maintaining CRM to ensure validity and completeness.
Conduct secondary research and cold calling to build PwC's database.
Assist in collecting payments, invoicing and liaising with finance on payment status.
Previous experience in sales.
High level of technical proficiency and computer literacy, particularly with Powerpoint, Excel and Word
Specific skills required : ? Excellent spoken and written English skills
Excellent communication and presentation skills
PwC firms help organizations and individuals to create the value they're looking for.We're a network of firms in 158 countries with close to 169,000 people who are committed to delivering quality in assurance, tax and advisory services.
PwC is the brand under which member firms of PricewaterhouseCoopers International Limited (PwCIL) operate and provide services.
Together, these firms form the global PwC network.
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