Senior IT Business Analyst - Supply Chain Planning
Senior IT Business Analyst - Supply Chain Planning
Your Career at ChalhoubBecause we share the belief that only people who feel safe and cared for thrive, we all participate in creating a space for collaboration and inspiration, where we each play a role in shaping our legacy, through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers diverse career paths for those who are extraordinary, every day. With us, you will turn your aspirations into reality.
Growing With UsPersonal and professional growth is incredibly important to us. From internal mobility and leadership development, to assignment missions and the Chalhoub Retail Academy (CRA), which provides training to colleagues in retail and distribution we’ll make sure you have everything you need to grow, and feel empowered to do so.
One Team. One Culture
What Makes Us One Team, One CultureOur Group is united by three Guiding Stars that make us unique : Our Purpose, what defines us and gives us a reason for being.
Our Values, what bring us together.Our Guiding Principles, what we live by every day.These three stars are what define us as a Group.
These are what make us One Team. One Culture.OUR PURPOSEInspire. Exhilarate. DelightOurs is a family on a quest for the beautiful.
Ours is a journey through time and across cultures, a journey of passion, courage and humility. Ours is a promise of building meaningful connections and lasting memories.We Are Chalhoub
We are Dream ShapersWe are on a journey at Chalhoub Group striving as one towards bringing dreams to life.Because we’re dedicated to making every customer experience unforgettable, we experiment and innovate, learning from both success and failure to contribute to our collective creativity.
In a transforming industry, we Chalhoubies are entrusted with the task of finding the keys that unlock paths to new opportunities.
We are Connection MakersWe feel a sense of belonging at Chalhoub group we are part of a family here.Because we share the belief that only people who feel safe and cared for thrive, we all participate in creating a space for collaboration and inspiration, where we each play a role in shaping our legacy.
By building on a foundation based on respect and humility, we Chalhoubies can proudly carry our heritage out into the world and the future.
We are Career ExplorersWe are setting ourselves up for a fulfilling career at Chalhoub Group embracing learning in a stimulating environment.
Because we know that individual achievements add up to our shared success, we take on every opportunity to enhance our skills, overcome challenges and turn our aspirations into reality.
By continually growing, we Chalhoubies are able to keep exploring new horizons together.
Diversity & Inclusion
At Chalhoub Group, D&I is at the core of our culture evolution and the way we do our business. As members of the United Nations Global Compact, signatory of the Women Empowerment Principles (WEP) and a supporter of the United Nations Sustainable Development Goals (SDGs), driving diversity and inclusion within our Group plays a central role in advancing the principles of human rights.
We all feel welcomed and included, everyone’s differences are valued and respected. Made up of more than 100 different nationalities, our rich diversity is one of our greatest strengths.
Our unified goal is to embed diversity and inclusion into our daily behaviour, decision-making processes and organisational core.
Our philosophy : Diversity and inclusion is our way of life.See below some of our D&I Initiatives : Female leadership programme : to pave the way for more females leaders in our Group Empowered to Work programme : integration of People with Determination D&I Dashboards and tracking tools : to help us monitor our diversity statistics and make data-driven decisions People surveys administered every year : to ensure we have an inclusive environment D&I Annual calendar celebrations and activities : to celebrate different D&I holidays across the year We passionately believe that diversity breeds creativity and productivity.
From hiring people of determination to providing clear paths for career progression and initiating trailblazing employment opportunities for youths, our people’s stories have provided many reasons to celebrate in 2020.
Damian BrownGroup Head of Talent AcquisitionFind our more http : / / www.sustainabilityreport.chalhoubgroup.com / 2020 / diversity-and-inclusion /
Benefits and RewardsWe recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
Learn more about Chalhoub Group
Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers.
We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations.
We are looking for top talent to join us on this journey of exploring new horizons together.
Our Senior IT Business Analyst Supply Chain Planning is responsible for enabling, guiding and defining processes in this domain, with special focus on technology related initiatives.
The job holder will play a key role in conceptualizing technologies and business processes to benefit Brand and the consumer experience in Chalhoub Group stores across the GCC.
What you will be doing
Understand the business function being supported excellent knowledge of Demand Planning, Supply Planning, Merch Financial Planning, Assortment Planning, Price, Promotion & Markdown Optimization, S&OP processes
Develop deep understanding of the business requirements of internal stakeholders and end users and match these with the appropriate solution.
Assist users in leveraging the value of the data captured by the system to generate insights which enhance understanding of Chalhoub customers and drive business engagement
Work closely with Supply Chain teams to ensure the system meets business needs and define those customer journeys
Create and maintain training resources and deliver training to users
Monitor and report on user engagement and compliance with the system
Maintain user guidelines / policy and documentation
Troubleshoot and resolve issues
Manage system changes and scheduled enhancements, working collaboratively with key stakeholders to translate business requirements into appropriate functional specifications
Manage the design and update of all system workflows and SC reports
Manage the specifications and parameters of the system and data integration points (inbound and outbound)
Partner with stakeholders to shape system requirements and ensure alignment with business / technology strategy and planned initiatives
Develop and create customized reports and dashboards based upon the needs of business unit partners
Serve as the expert to drive the planning, prioritization, design, development and deployment of projects & system enhancements
Keep abreast of new system features and functionality, in order to provide recommendations for process improvements and technical updates.
Help define and create custom field / objects, complex workflow rules, record types, data validation, page layouts and third-party integrations
Contribute to the growth and modification of the platform by acquiring and maintaining knowledge of new and emerging applications, tools, and architecture that may be used to support this functional operation
Train users to work with computer systems and programs
Support users during post go live phase, and ensure the transition to operations team
Participate in relevant projects and community activities as and when needed
Your Profile :
7+ years’ experience in identifying and documenting business process requirements, defining integration points (inbound and outbound), developing process flow analysis, data modeling and functional design experience
Experience on designing and documenting the integration of SC Planning systems with an ERP (Oracle / SAP / Blue Yonder, Relex, ORS, Anaplan)
Experience in developing business solutions, configurations (including workflows), validation rules, and security management
Experience as an expert in business transformation programmes or application maintenance
Hands on experience with SC Planning systems (Demand Planning, Supply Planning, Merch Financial Planning, Assortment Planning, Price & Promotion Optimization, )
Experience of onsite SC Planning rollout projects
Experience with integrating SC Planning applications with other systems
Experience with Oracle Retail MOM applications (RMS, RPM, ReSA and ReIM) is a plus
Exposure to Oracle EBS suite and integration with Oracle Re