Area Manager (Food & Beverage)
UAE, Abu Dhabi,Abu Dhabi
منذ 4 يوم
source :

Job Role : Area Manager (Food &Beverage)

Job Description :

  • The position holds responsible for theactivities of multiple stores, achieve quantitative measures ofperformance within stores
  • Oversee therecruiting, hiring and training needs of the store, and efficientdecision making to enhance the overall performance of thestore
  • Orient the new employees to StoreOperations
  • Achieve company objectives byensuring the highest levels of customer service are provided byretail staff and ensure they have the skills and support requiredfor maximizing sales
  • Represent the brand bymaximizing and contributing to the sales within the store throughexceptional customer service and retail experience
  • Achieve quantitative measures of performance in thefollowing areas : Units per transaction, Average transaction value,sales per month, sales per square feet, sales turnover, shrinkagecontrol, increase in conversion percentage
  • Set store sales target to maximize the sales andprofitability
  • Ensure scheduled staffmeetings are conducted on a regular basis
  • Maintain and enhance the standards of customer service at all thestores
  • Adhere and enforce Company SOP,Policies and procedures; loss prevention audit guidelines in allthe assigned stores. Also create measures to ensure compliance byall the employees
  • Monitor the inventorymovement
  • Recruit and train the staff oncustomer service, teamwork, and other etiquettes as per the companyand brand requirements
  • Evaluate theperformance of the employees annually and promote open lines ofcommunication through coaching and motivation
  • Interpret and make the decision on operations standardsbased on store and client's needs
  • Communicate business drivers, merchandise and quality issues, andother related information to the Retail Operations Manager andCorporate Office as required
  • Responsible forassessing additional training needs required for optimalperformance within the store
  • Experience :

  • Area Manager in Coffee Shop : 1 year(Preferred)
  • Area Manager in Restaurant : 5years (Required)
  • Location :

  • Abu Dhabi (Preferred)
  • License :

  • UAE Driving License(Required)
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