We are looking for the right people people who want to innovate, achieve, grow and lead. Weattract and retain the best talent by investing in our employeesand empowering them to develop themselves and their careers.
Experience the challenges, rewards and opportunity of working forone of the world’s largest providers of products andservices to the global energy industry.
Under directsupervision, provides accurate and prompt responses to a wide rangeof Human Resources customer inquiries within an HR Service Center.
Utilizes knowledge base, documented procedures, policy manuals, HRdatabases, and other resources to resolve inquiries via telephone,voicemail, or e-mail.
Escalates moderate to complex issues thatrequire specific, in-depth knowledge to the appropriate resource.Receives and processes requests for simple personnel actions in theHuman Resources Information System (HRIS) and ensures dataintegrity is maintained.
Tracks all customer contacts and followsup to ensure satisfactory resolution. Serves as a first-levelcontact for most Human Resources administration issues.
Helps otherteam members as required. Requires a high school diploma orequivalent, and at least two years of experience in a customerservice environment, including at least one year in HumanResources.