Technician – Photocopiers/ Fax machines & Printers | Electronics – Techserve | Dubai
Al Futtaim Group
Dubai, United Arab Emirates
منذ 3 يوم
source : Khaltura

Description :

About the Role You are responsible to trouble shooting and repair of Photocopiers, Fax machines and Printers. You will also be responsible for Installation, networking & programming of photocopier and fax machines.

Key Specific Responsibilities :

  • Trouble shooting and repair of Photocopiers & Fax machines & printers.
  • Meet the KPIs as applicable from time to time
  • Improve the penetration in the allocated territory
  • Achieve and / or exceed the budgeted revenue / GM
  • Professional communication with customer regarding repair-specific information and educate them further on the usabilities and increased utility value of the product so as to engage the customer in the long run.
  • Shall be required to field / on-site / projects requirement / transferable.
  • Should be ready to learn cross function experience (ex. IT, AV, Mobile, Nokia etc)
  • Qualifications : About You You must have extensive experience in understanding consumer needs and the retail environment.

    You engaged in the products of Panasonic, Toshiba, Lexmark, etc. You possess sound technical knowledge and good communication skills.

    You have to ensure rectification of any defective products and networking at customer premises. You keep track of changes taking place in technology and get updated on networking and programming.

    You evaluates new products by carrying out various tests in the workshop and prepares technical reports for the induction of such items in product line for the growth of the business.

    To be successfully considered for this role, you must demonstrate the following skills and qualifications :

  • Degree / Diploma Graduate in Electronics / Engineering
  • 3-5 years experience in Technical Maintenance and networking of OA products
  • Strong ability to diagnose faults, Networking skill, IT skills and selling skills background is preferred.
  • Good English Communication skills reading, writing & speaking
  • Customer Focused & problem solving skills
  • Interpersonal skills
  • Organised & time management skills
  • Education : Bachelor's degree / higher diploma

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