Senior Relationship Manager
FXTM
Abu Dhabi, Abu Dhabi, United Arab Emirates
منذ 2 يوم

Company Profile

Exinity Group is a new global wealth management organisation with an ambitious mission to create a new generation of empowered investors and traders.

The Group is home to its various retail businesses including Alpari International, FXTM and a soon new retail offering under the Exinity name.

We’re meeting the needs of aspirational young adults who want secure access to both cash based and leveraged investment products, with innovative solutions.

Our global network of offices and regulations spans Europe, the Middle East, Africa, Asia and Latin America, and we have already attracted over 3 million clients across 180 countries.

We have offices in Cyprus, Asia, Africa, Latin America and the City of London.

At Exinity, we believe in the freedom to succeed. It’s not just a promise we make to our clients and partners, but to our people too.

We encourage our people to learn from each other, to exchange information and best practices in an open-minded environment, and to advance by building up their skills and responsibilities.

We do this in order to create prosperity for our customers, our brands, and our people.

We are looking for people who are passionate about making a strong contribution to Exinity Group’s growth to join our team.

Job Description

As a Relationship Manager for Exinity ME you will join a dynamic and fast-paced working environment. This role will suit a proven sales individual with experience in the financial markets, you need to be goal oriented, self-driven and a team player who works well under pressure.

To be successful in the role you will need to source and maintain a portfolio of client accounts, providing excellent service for the lifetime of the client.

Responsibilities

  • Source and convert new leads in to active client trading accounts
  • Maintaining contact with clients to ensure high levels of customer satisfaction
  • Following up on contacts for future business prospects
  • Build and maintain a client portfolio of active clients
  • Actively following up on queries and providing feedback to customers in a timely manner
  • Dealing with issues and complaints through to resolution
  • Following all contact with clients updating CRM with accurate information
  • Learn and maintain a good knowledge of the company’s products and services
  • Inform clients of any new products and promotions that the company introduces
  • Meeting company core values on a daily basis, inside and outside the office
  • Requirements

  • Languages : Fluent in English and Arabic
  • At least 4 years of work experience in a sales environment, preferably in the financial sector
  • University degree or equivalent (Business, Finance, Economics or relevant field)
  • Excellent Communication skills (over the phone, one on one and in writing)
  • Excellent numerical / mathematical abilities
  • Excellent oral and presentational skills
  • Excellent networking skills
  • Very good organizational and administration skills
  • Ability to work, interact and communicate with other team members and other departments
  • Basic knowledge of technical and fundamental analysis
  • Ability to reach monthly targets
  • Benefits

    Visa sponsorship (employee, spouse and dependents)

    Life insurance (employee only)

    Medical insurance (employee & dependents)

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