The Front Office Receptionist will welcome guests as they arrive at the hotel.
Your duties include checking guests in and out, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments.
You provide guests with information, answer their queries and deal with complaints. The Front Office Receptionist shifts rotate 24 hours a day.
Qualifications, Characteristics & Experience Vocational Diploma or Degree in Hotel Management school, or general Business School.
English is essential, with a second language a huge plus. Clear speech with excellent verbal and written communication skills.
A polite manner. A high standard of personal presentation. A good telephone manner. Exceptional customer service skills, patience and tact.
Interested candidates can send their CV