Receptionist - Charter School (UAE National)
Aldar Academies
Abu Dhabi, UAE
منذ 4 يوم
source : Akhtaboot

Job Description and Requirements

Duties and Responsibilities

The Receptionist is expected to be an Ambassador’ for the school and provide a first-class customer service to parents, visitors and guests.

  • Undertake reception duties, answering general telephone and face to face enquiries and signing in visitors
  • Deliver high quality customer service
  • Assist with pupil welfare duties e.g. liaising with parents and staff
  • Provide general clerical / administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
  • Manage general school email account, sifting and forwarding relevant emails as necessary
  • Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
  • Produce lists / information / data as required e.g. class lists
  • Sort and distribute mail
  • Be aware of and comply with policies and procedures relating to security, confidentiality and data protection, reporting all concerns to an appropriate person
  • Be aware of and support difference and ensure equal opportunities for all
  • Contribute to the overall ethos / work / aims of the school
  • Appreciate and support the role of other professionals
  • Attend and participate in relevant meetings as required
  • Participate in training and other learning activities and performance development as required
  • Recognise own strengths and areas of expertise and use these to advise and support others
  • Treat all information acquired through your employment, both formally and informally, in strict confidence. Any breach of these rules and protocols will be regarded as subject to disciplinary investigation
  • Every employee is responsible for their own Health & Safety, as well as that of colleagues, parents, pupils and visitors.
  • Employees should comply with the health and safety policy, co-operate with management, follow established systems of work, and report defects and hazards to management

  • Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
  • Qualifications

    Qualification Required

  • High School Certificate / Diploma or Bachelor Degree Certificate
  • Customer Service Skills
  • Computer Skills
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