Cluster Assistant Director of Sales – Corporate & MICE
Fairmont Hotels & Resorts
Ajman, Ajman, United Arab Emirates
منذ 4 يوم

Summary of Responsibilities :

Reporting to the Cluster Director of Sales and Marketing, responsibilities and essential job functions include but are not limited to the following :

  • Consistently offer professional, friendly and engaging service
  • Lead and provide supervisory to Corporate, Government, Groups and MICE segments within the hotel.
  • Ensure prompt and courteous service is extended to both internal and external customers
  • Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis for both hotels
  • To develop high yield accounts in Corporate, Government and Mice market.
  • Proactively prospect for the target customer of the property
  • Establish parameters, quotes and negotiate prices, confirming by written contracts
  • Participate in tradeshows, conventions and promotional events within the hotel and trade related organizations
  • Develops and maintain active liaison with competitors through personal contacts, professional and industry associations keeping abreast of competitor’s services facilities, new programs and accounts to ensure the hotel remains in a competitive position and develop new sales leads.
  • Responsible for the selection, training and development of Sales Department Staff for a better contribution to the growth of the hotel.
  • Provides ongoing sales direction to subordinate staff by implementing the joint call program and providing guidance to acquire new business and / or close on business as appropriate.
  • Lead the annual Sales and Marketing plan project
  • Maintain accounts, contact, activity and business details within the appropriate software applications
  • Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
  • Prepare weekly, monthly, quarterly and annual reports, as required
  • Balance operational, administrative and Colleague needs
  • Follow departmental policies and procedures
  • Follow all safety policies
  • Other duties as assigned
  • Qualifications : Experience & Education

    Experience & Education

  • Previous Sales leadership & UAE experience is required, preferably in a luxury hotel / resort in the UAE
  • Computer literate in Microsoft Window applications and / or relevant computer applications required
  • University / College degree in a related discipline preferred
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Skills and Knowledge

  • Strong analytical skills to develop and review reports. Determine other opportunities and ways to increase Leisure business levels
  • Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
  • Possesses software knowledge (Microsoft Office, etc).
  • Possesses systems knowledge (OPERA Sales & Catering).Must be able to Knock on doors to get the business
  • Knows how to conduct research on the Internet.
  • Weekly prospecting and soliciting goals
  • Uncovering new customers / Markets
  • Effective sales skills to up-sell products and services
  • Strong customer development and relationship management skills
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Strong customer and associate relation skills
  • Strong organization skills
  • Strong Closing skills
  • Strong persuasion skills
  • Effective decision making skills
  • Physical Aspects of Position (include but are not limited to ) :

    Constant standing and walking throughout shift

    Frequent lifting and carrying up to 30 lbs

    Occasional kneeling, pushing, pulling, lifting

    Occasional ascending or descending ladders, stairs and ramps

    Visa Requirements : Please note that you must be eligible to live and work in Ajman. We will assist successful applicants with the visa process and provide flights and accommodation.

    قدِّم طلب ترشيحك
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    إزالة من الإشارات المرجعية
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
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