At InterContinentalHotels Group, we own, operate and franchise more than 5000 hotels, offering more than half a million guest rooms in nearly 100 countries.
By bringingyour expertise and passion to any one of our brands, you will help us achieve ourvision : to be the most preferred, admired and successful hotel company theworld over. Job overview
Food and Beverageis what adds flavour to a stay! Guests love to enjoy delicious,freshly-prepared and beautifully presented food and beverages.
To deliver agreat guest experience A Mixologist will serve food and beverages in a timelymanner, helping guests to have memorable experiences whenever and wherever theyare.
Duties and Responsibilities
Serves guests theirfood and beverage in prompt, courteous manner as per the standard sequence ofservice.
Ensurethat the outlet is clean, neat and tidy and ready to accept guests.
Up-sellor promote all specials advertised in the outlet as well promoting slow movingitems. To have a thorough understanding and knowledge of all food and beverageitems in the menu and the ability to recommend Food & Beverage combinationsand up sell alternatives.
Responsiblefor all side duties described in the job task check list and to complete all side work prior to the openingand closing of the restaurant
To stockall supplies & glassware ordered by the bar manager.
Toapproach guests suggesting a cocktail / wine or non-alcoholic beverages andrecommending promotional items.
Tomaintain knowledge of bar inventory and wine selection to respond properly toguest questions.
Tomaintain a thorough knowledge of beverage recipes and mixing procedures.
To beable to entertain the guests with freestyle, mixology and creating cocktails.
To beable to create new cocktails on the spot.
To havean extensive knowledge of cocktails and mocktails.
Toinform guests of last call.
Tomaintain proper bar cleanliness.
Toassist in maintaining responsibility for the set up and cleanliness of entirebar and adjoining lounge area at all times.
Toarrange furniture in the bar area as needed.
Todisplay beverage selection in an attractive manner.
Toensure that the bar is stocked with mise-en-place and kept clean and tidy atall times.
To havethorough knowledge of how to handle intoxicated individuals.
Toensure that bar guests receive their orders promptly and courteously.
Toinsure proper garnishing of drinks.
Checksperiodically with guests to see if they would like anything else.
Topresent the check to the guests according to the outlet standards.
To beknowledgeable of all ingredients and prices of the food and beverage listed onthe menu.
Tofollow the cash handling procedures and process all guest orders through MICROSbefore any dish or beverage is served.
Tomonitor operating supplies and reduce spoilage and wastage.
Tohandle guest enquiries in a courteous and efficient manner and report guestcomplaints or problems to supervisors if no immediate solution can be found andassure follow up with guests.
Attends work ontime as scheduled.
Acquires a workingknowledge of hotel, in-house facilities and local information to respond toguest questions in these areas as required.
Demonstratesteamwork by cooperating and assisting co-workers as needed.
Tohandle all food, beverage and operating equipment with care, in order tominimize breakage / wastage
Ability to rotatethroughout each of the food & beverage outlets
Performsall duties and responsibilities in a timely and efficient manner in accordancewith established company policies and procedures to achieve overall objectivesof this position.
Tounderstand and strictly adhere to the Rules & Regulations established inthe Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health &Safety.
Toensure that all potential and real hazards are reported and rectifiedimmediately.
Tounderstand and strictly adhere to the Hotel’s Employee rules & regulations.
Performsany other duties as assigned to him / her by management.
Do you have what it takes to be a leader in the world's most global hotel company?If so, make it happen and apply now for a career with InterContinental Hotels Group, where a world of personal and professional opportunities exist.
Preferably tertiary qualification in Hospitality Management.
1-2 yearsprevious experience in a similar position or a related field with a proventrack record of success.
Knowledge ofLounge and Bar operations.
Experience in a 5star luxury hotel company is essential.
Excellent written and spoken communication skills in English,particularly to deal effectively with people from diverse backgrounds.
High level of interpersonal skills and integrity; seen as aneutral and fair individual.
Ability to build strong working relationships, internal andexternal to the organization.
Effective time management, prioritization and organization skills,which will be evident when working under pressure and to deadlines.
Strong problem solving abilities as well as the initiative to workindependently when necessary.
Maintainshigh confidentiality in regards to guest privacy and any related Hotel matters.