Butler Team Leader
FRHI
Dubai, United Arab Emirates
منذ 30 يوم

Summary of Responsibilities :

Responsibilities and essential job functions include but are not limited to the following :

  • To consistently provide thoughtful, caring and sincere service.
  • To identify and anticipate Guests’ needs and ensure personalized service is provided
  • To oversee all Butlers and the day-to-day operation of the department
  • To inform other operating departments of matters related to Butler operations, notably Front Office, to ensure VIP status is communicated
  • To schedule routine inspections of all butler areas including occupied and non-occupied rooms
  • To ensure all Food and Beverage needs are provided as requested
  • To assist with any plans or arrangements the guest intends to make during their stay
  • To ensure that all requests from Guests are followed up on
  • To ensure all Butlers have knowledge of in suite services, technology, amenities, functions & systems
  • To assist guests regarding hotel facilities in an informative and helpful way
  • To follow department policies, procedures and service standards
  • To follow all safety policies
  • Other duties as assigned
  • Qualifications :

  • Previous experience as a Butler required
  • Must possess a professional presentation
  • Must possess outstanding guest services skills and sophisticated verbal and communication skills
  • Computer literate in Microsoft Window applications an asset
  • University / College degree in a related discipline an asset
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Physical Aspects of Position :

    Physical aspects of the position include but are not limited to the following :

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • قدِّم طلب ترشيحك
    قدِّم طلب ترشيحك
    بريدي الالكتروني
    بالنقر فوق "متابعة"، عطي نيوفو الموافقة على معالجة بياناتي وإرسال تنبيهات البريد الإلكتروني لي، وفقًا لسياسة الخصوصية الخاصة بنيوفو. يمكنني إلغاء اشتراكي أو سحب موافقتي في أي وقت.
    واصل
    استمارة الطلب