Head of Facility Management, Health and Safety (MPM Properties)
Abu Dhabi Islamic Bank
UAE, Abu Dhabi,Abu Dhabi
منذ 2 يوم
source : Drjobs.ae

Job Role : Head of Facility Management, Health and Safety (MPM Properties)

ROLE PURPOSE :

  • Responsible for Facility Management function throughout the UAE.
  • FM team restructuring including developing SLA’s ,KPI’s etc
  • Mentoring and managing FM team.
  • Client Liaison
  • Review and improve delivery model and standards of FM service providers
  • KEY METRICS :

  • To manage the Facility Management Function of a large mixed use portfolio throughout the UAE
  • To effectively manage and train a team of Facility Engineers / Manager / Inspectors / Administrators including setting objectives and appraisals to ensure team achieve best practice with appropriate certified qualifications.
  • Maintain the portfolio in accordance with Best Practice ad to ensure that the properties are available to be occupied.
  • To assist MPM management in reporting and providing budgets to clients with accuracy.
  • To ensure effective PPM and annual maintenance programs across the Portfolio.
  • Contract negotiation and management of Service Providers to the Portfolio.
  • Tendering FM contracts and works and to provide effective reports to MPM Management.
  • Client Liaison on a regular basis to report the performance of the building
  • KEY RESPONSIBILITIES :

  • Carry out all the responsibilities in accordance with the company policies and applicable procedures.
  • Liaise with the Property Owner / Client on a regular basis to report on property performance and operations
  • Visit branches of other regions and on regular basis to ensure the branches is managed according to best practice
  • Resolving maintenance issues relating to the Property.
  • Escalate any owner’s related matters to the Property Services Team.
  • Manage effectively all Service Providers for both Hard and Soft Services across the portfolio..
  • Timely and efficient completion of routine / job related tasks and responsibilities.
  • Setting scope of work and KPI’s relating the Service Providers.
  • Ensure that FM team provide best practise for maintenance and that all jobs are completed in good and timely fashion
  • Maintain high customer satisfaction.
  • To carry out periodic inspections of the portfolio to ensure standards and responsibilities are adhered to..
  • Provide the periodic reports to the COO accurately and punctually.
  • To effectively manage the portfolio and maximize the income.
  • Ensure an effective Health & Safety Policy is followed in compliance with all necessary regulatory authorities.
  • Create best practise SOP’s or procedures and arrange training if required.
  • Attend Site inspection in coordination with maintenance team and property management team to address issues and verify standards.
  • Demonstrate good CAFM skills and implementing a new CAFM to comply with the department requirements.
  • Ensure that maintenance on all vacant units is completed in a correct and timely fashion so that they are ready to be occupied
  • Specialist Skills / Technical Knowledge Required for this role :

  • Engineering University Degree
  • Good communication skills
  • Good market knowledge
  • Excellent knowledge of Outlook, Excel, CRM etc.
  • Previous experience :

  • Minimum 5 years experience working in a similar role
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