Senior Technical Engineer
Tes Global Ltd. / Star International School Mirdif
Dubai, Dubai, AE
منذ 1 يوم
source : WHATJOBS

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Senior Technical Engineer


Job Purpose : 1. JOB PURPOSE To design & Support IT- solutions for the EK Group. Working as part of a design & Support team, the Senior Technical Engineer will design, develop, support and deliver robust and cost effective solutions for both Business and IT led initiatives including solution development and cost estimations, Configuration and Deployment & Business Case Development & Approval.

To support, contribute and ensure solution compliance to the enterprise architecture, production processes, QMS and other EG-IT standards.

To support, contribute and ensure development of the roadmap of the concerned technology roadmap aligning with IT strategy.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10) - Provide expert technical consultancy and guidance to EG-IT dealing within the technology area and act as lead technical member in the Project team delivering the work packages assigned.

  • Develop IT Solutions that meet customer requirements. Ensure that the design is robust, appropriate and of high qual ity and conforming to Corporate standards and in line with the technical strategy.
  • Ensure that the developed architecture / solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
  • Ensure that the developed architecture / solution meets the service level requirements in terms of expected availability, capacity, continuity, security, performance and reliability.
  • To foster the development of high performing technical teams to meet strategic architectural objectives. - Develop Solution architectures for assigned projects with established EA standards and also to support in the development of technology advancements and adaptation of new technologies.
  • Collaborate with other EG-IT Technology Teams to implement ongoing monitoring of the relevant technology to ensure severity 1 & 2 Incidents are configured within EMS.
  • Collaborate with EG-IT to identify and define standards and metrics on the relevant technology. Monitor current performance and to ensure appropriate levels of capacity, qual ity, service level and resources and solutions are optimal ly tuned.
  • Provide guidance to Project managers / Technology Team Managers for solution definition, technical design and development of in house developed solutions.
  • These are to be delivered as per agreed costs and timescales to meet signed off functional, technical and process requirements.

  • Ensure that assigned problems are defined and analysed inline with the Problem Management Process. Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.
  • Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact and Own & manage changes within the Technology Area to ensure least impact on the business.
  • Publish and maintain high qual ity documentation for technology area. Working within the standard templates and documentation guidelines which includes detailed design, configuration details, support procedures, operations manual s and deployment architecture.
  • Manage End of Life replacement of equipment and / or software within the technology area to ensure conformance to technical standards and support the Technology initiatives and directions.
  • Ensure that workarounds that are provided to service disruptions minimise business impact. Own & manage the changes to the application / technology to ensure least impact on the business.
  • Design and Build Software programs and Architecture to support the translation of functional requirements into data models and technical architecture which will meet business needs.
  • Ensure the process and Enhancement specifications are translated into effective programs with error free code using the enterprise development tools, methods and languages.
  • 3. CRITICAL COMPETENCIES (MAXIMUM OF 6) - Customer Service & Orientation - Interpersonal ability - Influence & Negotiation - Organizing for Results - Attention to Detail & Quality - Initiative and Commitment to achieve

    Qualifications & Experience : ANNEX I : MINIMUM QUALIFICATIONS / EXPERIENCE / KNOWLEDGE SKILLS A degree in Computers / Electronics from a recognised university with a minimum of 5 years experience in the IT industry within a business IT environment, in the areas of implementation and deployment of complex internet / web infrastructure related projects, Software Production, Software and Database design, Solution architecture and cross technology infrastructure design & Implementation Specialist in managing large and complex hosted environment, with hands-on exposure in any one or multiple of the following skillsets : 1.

    Senior Technical Engineer Data Communications Qualifications / Trainings Degree in a subject relevant to IT CCIE or Equivalent expert level certification in Network technology.

    Cloud domain certification like - AWS Certified Solutions Architect Professional - AWS Certified Advanced Networking Specialty - Azure Solutions Architect Expert Terraform to deploy Infrastructure as Code 5 years of specialised technical experience, within a business IT environment.

    Knowledge - ITIL FrameWork - Cloud platforms Skills - Wired and Wireless Network - MAN / WAN / LAN Topology - Switching - Routing Protocols BGP and OSPF - AZURE / AWS - SDWAN - SDN - Load Balancers Non-Technical Skills - Strong command over the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Ability to manage all documentation activities from information gathering, authoring, reviewing, editing, issue fixing to publishing.
  • Ensure adherence to quality and time with respect to content, review, feedback, and deliverables. - Mentor, build, and guide the team on audience analysis, information gathering, authoring, editing, publishing, and all other relevant matters.
  • Interact / participate with development teams to identify tasks and obtain initial information for the benefit of the team.
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