Business Technology Manager IT and PD
The Emirates Group.
Dubai
منذ 2 يوم
source : Wisdom Jobs

As the Business Technology Manager you will support the Head Business Technology by ensuring that IT contributes to the development of strategy for the assigned business units by establishing an appropriate and cost effective IT strategy over a 3-

5 year timeframe to support the business strategy You will be the single point of accountability for all IT related matters to the assigned business units Develop and maintain effective working relationships with senior business mangers through regular direct contact Key responsibilites of this role are Promoting close collaboration and integration within all other IT departments Drive a culture of customer intimacy through a business orientation framework and provide input in areas of partner and supplier management risk management service management software engineering and operations IT strategy and architecture Introducing measures to ensure satisfaction levels are monitored and drive improvement across IT by managing a network of IT stakeholders who contribute to the IT customer experience and drive improvement action plans Ensuring delivery of the IT work programme for assigned business units ensuring that the projects are approved and initiated as planned and delivered within agreed cost and timescales Driving and delivering the annual work programme and financial management of the IT budgets for the business area ensuring it aligns with and supports business strategy based on customer needs Driving Service Management to ensure the effective delivery of all IT systems and services into the business ensuring that relevant and achievable service levels are agreed with the business Ensure that that the performance against service level objectives is reviewed with the business and escalations are managed Working with Service Management and Supplier Partner management for optimisation of supplier relationship to support the business IT strategy to deliver the services and products required and for financial planning of the business IT budget relating to Suppliers Profile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : The Emirates Group

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