Sales and Customer Happiness Manager
Confidential Company
Dubai, UAE
منذ 2 يوم
source :

Sales and Customer HappinessManagerEmployment Type : Full Time Salary : up to 7K AED depending onexperience and qualifications plus commissionJob Location : Dubai,UAE About the Client :

The hiring company is oneof the leading music and dance institute in the UAE

Job Role

Managing multiple branchesand leading the Front Desk team

Ensuring thatthe Front Desk team is well-versed with current school policiespromotions to promote and upsell all products to meet the salestarget and KPI

Ensuring quality productknowledge is provided to the CustomerOverseeing the customerhappiness portfolio along with sales, recruitment, performancemanagement, facility management and generaladministration

Complying with all processes andprocedures in compliance with all applicable rules and regulationsConducting un-planned branch visits to complete the branchinspections

Guarantee all tasks are completedwithin the deadlineActively participate in all internal or externaltraining courses, workshops and meetings as required Requirements : 40 years old and below

  • Bachelor’sdegree in business administration or business management would bepreferredMinimum 5 years of similar work experience;
  • 2 years insupervisory level in retail, consumer goods or FMCGindustry

    At least 2 years of experience in teamand people management along with sales and operations

    Certification in Customer service would be anadvantageMust have a valid UAE Driving License Excellent spoken andwritten English communication skills

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