Review and analyze the assigned High Risk cases with theobjective of improving the repayment and collection potential in each case andthus ensure past due and classified advances are within targeted limits.
Key Result Areas :
Analyze and assess customer’s repayment problems andrestructure repayment proposals to achieve the assigned recovery targets.
Coordinate internally with different departments to ensureproper follow-up on classified customers.
Contact externally the different official authorities toensure quick enforcement of decided actions.
Ensure adequate use of MIS reports to assist in reduction ofthe past due position.
Provide high quality service to internal and externalcustomers to achieve customer satisfaction.
Knowledge, Skills and Experience
The position requires a minimum experience of 3 years inbanking, or another similar field incorporating continuous customer contact.
The job holder should possess good knowledge of businessproducts and prevailing legal laws with high level of negotiation skills andcommunications.
Should be able to work under pressure and isalso required to be customer focused
Jun 6, 2018