The role of Customer Service Executive (Tele sales) is to bring in customers and develop business achieving the sales targets.
Pre - qualify the leads generated through various marketing channels. Contact potential customers, focusing on their requirement and documenting information.
Deliver sales pitch to persuade potential customer. Provide project details & share the required information with the customers.
Arrange meetings for potential prospects to visit Sobha Hartland project at Dubai and attend international road shows / events at respective locations
Understand customer requirement and accordingly provide the project details, ensuring the standard of customer service.
Creating and updating activity reports & documenting the data. The reports cover the number of leads, customers, sales and other vital statistics that can help increase revenue.
Follow up on potential customers to facilitate sales. To provide accurate information about the company, its products or services, promotions and other details.
Its crucial to have in-depth knowledge on new launch and offers.
Achieving the targets in accordance with the set goals.
Education & Experience :
Graduate degree in relevant discipline
Minimum 2 years experience in tele sales / Customer service function with Property Development or Real Estate
Excellent communication & interpersonal skills
Patience, persistence, and persuasiveness
Customer focus & Good Presentation skills.