Sales Support Engineer
Eaton,
Dubai
منذ 2 يوم
source : Wisdom Jobs

SUMMARY OF POSITION Handling of inside Sales activities relating to Mains Lighting within Middle East both UK and US Divisions To provide quotations to customers and handling of incoming inquires and maintaining close communication with outside Sales staff to assure high customer opportunity and order win ratio Responsibility for inside sales activities and post order management in liaison with Customer service team PRINCIPAL ACCOUNTABILITIES 1 Scrutiny of sales inquiries to determine that they are within Mains Lighting scope of supply 2 Identify the products and quantities for the bill of material Evaluate specifications to determine if we can comply 3 Liaison with factories for inquiries that cannot be satisfied with standard catalogue items and help select identify special adaptations of products to meet customer needs 4 Liaison with the customer RSM Plant to resolve discrepancies with regard to technical or contractual requirements 5 Preparation of a complete and comprehensive offer with any exceptions or special considerations clearly stated in line with the customer due date 6 Ensure all Purchase Orders are reviewed and logged 7 Provide prompt and accurate feedback to customers and RSMs resulting in excellent pre and post-

sales service to customers 8 Assist coordination of delivery schedules with parameters given by production and through the relevant Customer service team 9 Regular liaison with customers to pursue potential orders 10 Accurate record keeping sales office administrationProfile Summary : KeySkills : Profile Summary : KeySkills : Company Profile : Eaton

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