Restaurant Manager - Fast Casual Dinning
Dawaam
UAE, Abu Dhabi,Abu Dhabi
منذ 5 يوم
source : Drjobs.ae

Job Role : Restaurant Manager - Fast CasualDinning

TheRole :

We are looking for a RestaurantManager to lead all aspects of our business. Someone who candeliver a high-quality menu and motivate our staff to provideexcellent customer service.

  • Therestaurant manager responsibilities include maintaining therestaurants revenue, profitability and quality goals. They willensure efficient restaurant operation, as well as maintain highproduction, productivity, quality, and customer-servicestandards.
  • To be successful in this role, theywill need management skills and experience in both front and backof the house. Back of the house management experience is alsoessential, as they will hire qualified cooks and wait staff, setwork schedules, oversee food prep and make sure we comply withhealth and safety restaurant regulations.
  • Theywill be expected to lead by example and uplift our staff duringbusy moments in our fast-paced environment. Ultimately, they willensure our restaurant runs smoothly and customers have pleasantdining experiences.
  • Responsibilities

  • Coordinate daily Front of the House and Backof the House restaurant operations
  • Deliversuperior service and maximize customer satisfaction
  • Respond efficiently and accurately to customercomplaints
  • Regularly review product qualityand research new vendors
  • Organize andsupervise shifts
  • Appraise staff performanceand provide feedback to improve productivity
  • Ensure compliance with sanitation and safetyregulations
  • Manage restaurants good image andsuggest ways to improve it
  • Control operationalcosts and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annualrevenues and expenses
  • Promote the brandthrough word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g.discounts and social media ads)
  • Train new andcurrent employees on proper customer service practices
  • Implement policies and protocols that will maintainfuture restaurant operations
  • Skills andQualifications

  • Provenwork experience as a Restaurant Manager, Restaurant GeneralManager, Hospitality Manager or similar role
  • Bachelors Degree or Higher
  • At least2-3 years experience as a restaurant manager within theUAE
  • Valid UAE Drivers License
  • Excellent Customer Service and CommunicationSkills
  • Flexibility
  • Canwork under pressure
  • Teamwork and ProblemSolving Skills
  • Experience managing high volumedeliveries is mandatory.
  • Experience working ina fast casual restaurant is a plus
  • Experiencemanaging a team of 15 plus is essential
  • Excellent written and spoken English
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