AYS Agent
Lapita Dubai Parks and Resorts Autograph Collectio
Dubai,Dubai ,UAE
منذ 4 يوم
source : drjobs.ae
  • Attend to each call in a courteous and efficient manner, using correct telephone etiquette according to the Marriott International standards.
  • Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.-Maintain a log of all guest requests as well as guest response.
  • Information should include : -Guest name, room number and folio number-Service request issue-Print and distribute report per unit requirements-

    Maintain and be familiar with a directory of information within the hotel and local area information.-Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages and weekly requisition, etc.

  • Maintain a handover log for the next shift, noting any services that are pending to ensure follow up.-Utilizing all available resources, follow up on previous shift requests are pending issues.
  • Be aware and handle all emergencies according to the hotel policy & procedures.-Be fully conversant with OPERA and MICROS operation systems.
  • Follow up procedures as outlined in At Your Service handbook, as well other appropriate unit and company policies and procedures.
  • Take orders for room service and be fully aware of all outlet menus.-Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
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    بريدي الالكتروني
    بالضغط على "واصل" ، أعطي موافقة نيوفو على معالجة بياناتي وإرسال تنبيهات إلي بالبريد الإلكتروني ، على النحو المفصل في سياسة خصوصية لـ نيوفو . يجوز لي سحب موافقتي أو إلغاء الاشتراك في أي وقت.
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